Ubi-Dastan

Ubi-Dastan



15 Dec

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hello everyone! Apologies for the delay in getting back to you.

Apologies for the delay in getting back to you. I can confirm that there was an issue in which Sledgehammer and Perfect Sledgehammer Talents stacking when an incendiary grenade is used. This has now been fixed. Could you confirm whether it still applies to yourself when you hit an enemy with it?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Calvyr Welcome to the Forums!

Apologies for the delay and sorry to hear that the South Recon MIssion is locked for you.

Have you made sure you have scanned the entire area in within the DZ East Zonet? As this should allow you to get into it further and also complete the other 2 zones for it to unlock the South Recon Mission.

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Ethas21 Welcome to the Forums!

I apologize for the delay in getting back to you, and sorry to hear that you're experiencing stuttering with the Camera. Thank you for reporting this issue to us. We are currently looking into it. Please try the following Support articles:

Our technical troubleshooting guide
Our connectivity troublesh...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @MororonSofa

Thank you for providing a video of the issue! Firstly, I would like to apologize for the delay in getting back to you and sorry to hear that the Doctor Home Kit does not teleport.

I can confirm that the issue is under investigation and the team is looking into it. Once new information becomes available, it will be posted here on the forums! I apologize for any inconvenience this may have caused!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @mystery0221

Welcome to the Forums! Please accept my apology for the delayed response, and I am sorry to hear that you are receiving this error when trying to start the game.

As this error is related to EAC, I would advise you to try these ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @ItsShiix Welcome to the Forums!

Sorry for the delay in getting back to you, and sorry to read that you lost the ability to pick up your reward after completing the manhunt.

Usually, once you have completed a mission or manhunt and do not pick up the reward, there is a chance that it can be lost. Have you checked to see if it's in your stache?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey all!

I apologize for the delayed response and sorry to hear that you all have been affected by this issue. @DeltaWhiskeyOne Thank you for providing the workaround. ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey all!

@V1rtualzZ Thank you for sharing these links. @Skill-Bill At this moment, we do not have any new information or updates regarding Ubisoft games on Stadia. I can only advise to keep an eye on all of our official platforms as soon as more information is available, it will be announced there

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey everyone! Apologies for the delayed response! @hpoonis2010 Thank you for the link you have provided. However, I can confirm to you that the link from ubistatic is not an official Ubisoft Site. We always provide any news regarding Maintenances and Updates on all of our official sites (Twitter, Discord, Reddit) and also the Ubisoft Forums. These will be posted in the Maintenance notes, which can be found under News & Announcement. The Post for the Maintenance that has taken place on 06.12.2022 can be found ...

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29 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @TechTheRobot76

I can see that you already created another thread regarding this topic. I have replied to it ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @TechTheRobot76 Apologies for the delay and sorry to hear that the game does not recognize your standard access. 😞

As we would need to take a closer look into the account, we are not able to deal with account related queries on the forums. Would you be able to contact our colleagues via ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @GaledonCZ Apologies for the delay in getting back to you, and thank you for detailed feedback and suggestion about accounts.

I will forward all the feedback and suggestion you have provided to the dedicated team. We want to make sure that the players have the best experience when using our services. However, when owning Ubisoft games via Steam, a link between the two accounts are needed as the licence activation is needed on the Ubisoft account.

If you are still stuck when trying to log in, please contact us either on live chat, email via our ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @twixuss apologies for the delay and sorry to hear that the baked shadows have disappeared on the map. I very much appreciate the screenshot you provided!

I know you have mentioned that this does not occur if you create a map, but does this only happen on this particular map or have you encounter it on others as well?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @DramatikPP thank you for the information you have provided, and apologies for the delay!

I am going to forward the information to the team. Should you remember something else in the meantime, please let us know so I can forward it to the team!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Qstlijku Apologies for the delay and sorry to hear that the Pause Menu does not work after using Photo mode. 😞

Have you tried ...

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06 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Rudi0650

Entschuldige bitte die verspätete Antwort und Willkommen zu unseren Foren!

Hier in diesem Forum können wir nur auf Englisch helfen. Dies liegt daran, dass wir automatische Übersetzungstools nach Möglichkeit vermeiden, da diese zu Missverständnissen führen können. Stattdessen halten wir es für das Beste für Spieler, mit unseren Support-Mitarbeitern (und anderen Spielern) zu sprechen, die ihre bevorzugte Sprache sprechen.

Du kannst natürlich deinen Beitrag auf Englisch übersetzen. Somit können sich unser Team das für dich genauer anschauen. ...

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02 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hello!

Apologies for the delayed response! @Asterix201252 Thank you very much for providing @hundreAd1800 with the link to the thread where it was first repor...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @MrDragonfyr

I apologize for the late response, But thank you very much for sharing this workaround here! Very much appreciate it! 😄 I hope that this will help our players who may encounter this issue!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Nequiem

Apologies for the delay in getting back to you, and sorry to hear that the issue still persists.

We do not have any updates on this issue I'm afraid :(, But have you tried the workaround Gilestiel 1 provided? 🙂

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Poddatore Welcome to the Discussions!

I apologize for the delay in getting back to you!

Regrettably, we're not able to offer French language on this Forum, as this is the English Forums. If you're able to translate to English, I'd be happy to assist you here. Alternatively, you can post your Thread on our dedicated French Forums ...

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