Hello! Welcome to the Forums!
@LurchingPaladin I very much appreciate your suggestion. @Dark1803 Sorry to hear that you received a perma ban in the game. As LurchingPaladin has suggested, for ban appeals or taking a closer look into it, we can only advise you to create a support case, as we are unable to deal with ban requests here ...
Hey @Boimoon Sorry to hear that you are not receiving the password reset email on your old email account.
We are more than happy to assist you with this. However, we are unable to send a password reset email to the old account, as we would need information about it and due to security reasons are not able to ask for such information on the forums I would advise (if you haven't already) to create a support case (as Ubi-Froggard as provided a link for it) and let us know about the account on which you do not receive the reset email, and we would be more than happy to take a closer look for you.
If you have any further questions, please let us know!
Hey @JonSlow Welcome to the Forums!
Sorry to hear that you are not able to use the mouse to shoot. What type of mouse is it? If the mouse has any drivers that may be needing updating, could you check if the latest firmware is installed? It seems that there maybe an issue that is linked to the config file. I would advise you to delete the config file and upon starting the game again, it will freshly create the file. You can find the config file under the following path:
C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini
Let us know if you have any further questions!
Hey @PresidentToucan Welcome to the Forums! Sorry to hear that you are not able to equip the Zero's MP7 skin.
This issue should have been resolved. Would you be able to confirm if this still occurs for you? If it does, would you be able to provide us a video of the issue?
Should you have any further queries, please let us know!
Hey @TheRankingBot Welcome to the Forums!
Sorry to hear that you have received a perma ban in the game! Regrettably, we are not able to assist with account or ban related issues here on the forums. As you have created a support case already I can only advise to update the case and hopefully one of my colleagues will get back to you soon as possible. We have a high volume of contacts at the moment which is why it may take longer to receive a reply than we wish to hope for. Apologies about that!
Should you have any further queries, please let us know!
Hey @Kiwihead_ Welcome to the Forums!
Sorry to hear that you are receiving this error when trying to start up the game.
Would you be able to confirm whether the game and the Ubisoft connect launcher are installed on the same drive and are always run as administrator?
If you need anything else, please let us know!
Hey @ArcticWraith323 Welcome to the Forums! Sorry to hear that you are still waiting for a response on your support case. We have a high value of contacts at the moment which is why it may take a bit longer to receive a response than we hope for. I apologize for the inconvenience this may have caused! If you have been asked for any information to be provided, agreeing to certain changed or procedures then you wouldn't need to do anything else 
I hope that you will receive a response soon! Should you have any further queries, please let us know!...
Hey @GS-GodlY Sorry to hear that you have not received a response to your case yet.
Due to high volume of contacts it can happen that some replied may take a bit longer than we hope for. Hopefully, you will receive a response soon so my colleagues can take a closer look into your case.
if you have any other queries in the meantime, please let us know!
@G-SauceFries Sorry to hear that you are receiving the error code 4-0xFFF0BE25.
Firstly, I appreciate the images you have provided. One solution I can suggest would be to try and change the UseProxyAutoDiscovery" value from 0 to 1 in GameSettings.ini file.
You can find the file under the following path: C:\Users\\Documents\My Games\Rainbow Six - Siege\\GameSettings.ini
This has helped some players to solve receiving the error code.
Please let us know if you have further queries.
Hey @Red-Beretta937 Welcome to the Forums!
Sorry to hear that you are experiencing an error when trying to add your phone number to your account. Please make sure that your phone number has not been linked with another account as this may result in you receive this message.
Should you still encounter this Issue, I would suggest creating a ...
Hey @Hades9288 Sorry to hear that you and your friend are not able to create custom games on the test server.
For any issues you experience with the Test Server, please raise them on the R6Fix: (https://r6fix.ubi.com) website.
If you have any further queries, please let us know!
Hey @BwanaCrab Welcome to the Forums!
Sorry to hear that the Data Center is swapping for you before a match. In Order to determine what may be the possible cause of this issue, I would suggest you to try these connectivity steps just to make sure that nothing is conflicting the connection to the servers.
Has this issue started to occur at a certain timeframe?
If you have any further queries, please let us know!
Hey @Small_bomb_78v Sorry to hear that you are not able to receive or join your friends on Xbox. When you are trying to join their lobby are you getting an error or some sort of message? If yes, would you be able to provide us a screenshot of that, so we can take a closer look!
Hey @Logan-Tuyen Sorry to hear that you have received an abandonment penalty during a ranked duel. Regrettably, we are not able to lift or shorten temporary sanctions as these are given by automatically by the server. However, in order to make sure that there are no conflicts between the game, connection and the servers, I would like to provide you some steps just to see if these may improve stability. Would you be able to let us know on which platform you are playing the game?
Hey @IgnitedForge Welcome to the Forums! Sorry to hear that you are experiencing crashes since the most recent updates!
As you mentioned that you have tried a few steps, in order to narrow it down (and not to repeat the same ones) would you be able to let me know which steps you have tried so far? Could you also let me know which PC version of the game you own? (Ubisoft Connect, Steam, Epic) ...
Hey @Kage-No-Geisha Once we receive any updates, they will be posted on the forums. 
Hey! Apologies for the delayed response! I had to delete your image due to privacy reasons. Should you still have issues where you are not able to locate the steam account with which your Ubisoft account was linked to, I would advise you to create a support case. My colleagues can take a closer look into your account and proceed with the investigation there!
Hey @mrmemeset-569 Welcome to the Forums! Apologies for the delay in getting back to you, and I am sorry to hear that you're getting this error.
In order to take a closer look for you, could you let us know which PC version of the game (Ubisoft Connect, Steam, Epic) you own? Does this error occur when you start up the game or during a specific mode?
If you could also provide us a screenshot of the error, it would help us a lot!
Should you have any questions in the meantime, please do not hesitate to contact us again!
Hey @CheesyBaconLvr Welcome to the forums, and apologies for the delay in getting back to you!
Sorry to hear that you are receiving this error when starting up the game. Would you be able to let us know which PC version of the game you own? (Ubisoft Connect, Steam, Epic) Would you also be able to provide us a screenshot of the error message you are receiving? This way we can take a closer look at you.
If you have any queries in the meantime, please let us know!
Hey @MakimasWetToes Welcome to the Forums! Apologies for the delayed response and sorry to hear that you do not have access to the Premium Battle Pass.
We would like to take a closer look at you. However, since this may be linked to your account, due to security reasons, we are not able to proceed with account related queries here. I would therefore, advise you to create a ...
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