Ubi-Dastan

Ubi-Dastan



29 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @twixuss apologies for the delay and sorry to hear that the baked shadows have disappeared on the map. I very much appreciate the screenshot you provided!

I know you have mentioned that this does not occur if you create a map, but does this only happen on this particular map or have you encounter it on others as well?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @DramatikPP thank you for the information you have provided, and apologies for the delay!

I am going to forward the information to the team. Should you remember something else in the meantime, please let us know so I can forward it to the team!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Qstlijku Apologies for the delay and sorry to hear that the Pause Menu does not work after using Photo mode. 😞

Have you tried ...

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06 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Rudi0650

Entschuldige bitte die verspätete Antwort und Willkommen zu unseren Foren!

Hier in diesem Forum können wir nur auf Englisch helfen. Dies liegt daran, dass wir automatische Übersetzungstools nach Möglichkeit vermeiden, da diese zu Missverständnissen führen können. Stattdessen halten wir es für das Beste für Spieler, mit unseren Support-Mitarbeitern (und anderen Spielern) zu sprechen, die ihre bevorzugte Sprache sprechen.

Du kannst natürlich deinen Beitrag auf Englisch übersetzen. Somit können sich unser Team das für dich genauer anschauen. ...

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02 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hello!

Apologies for the delayed response! @Asterix201252 Thank you very much for providing @hundreAd1800 with the link to the thread where it was first repor...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @MrDragonfyr

I apologize for the late response, But thank you very much for sharing this workaround here! Very much appreciate it! 😄 I hope that this will help our players who may encounter this issue!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Nequiem

Apologies for the delay in getting back to you, and sorry to hear that the issue still persists.

We do not have any updates on this issue I'm afraid :(, But have you tried the workaround Gilestiel 1 provided? 🙂

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Poddatore Welcome to the Discussions!

I apologize for the delay in getting back to you!

Regrettably, we're not able to offer French language on this Forum, as this is the English Forums. If you're able to translate to English, I'd be happy to assist you here. Alternatively, you can post your Thread on our dedicated French Forums ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @leejs90w

I apologize for the delayed response. As you have created another thread with the same issue ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @leejs90w ! Apologies for the delay!

Thank you very much for the provided screenshots! This seems to be a regional version of the game, which is why you only have 2 language options available. Depending on the region and the store you have access to, only certain versions of the game are available for the respected region.

If you need any further assistance, please let us know!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @bambammarc Apologies for the delay in getting back to you and sorry to hear that the workaround did not help, and the issue still persists.

Regrettably, we have not received any updates so far, apart from the team still investigating it. I apologize for the inconvenience this may cause!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @AnD4D Welcome to the Discussions!

Apologies for the delay in getting back to you and sorry to hear that the Newspaper is killing your mood in the game 😞

I do not think that there is an option to remove it from the game entirely, I'm afraid :(, but I will definitely pass your feedback and suggestion forward to the team to see if trades can be taken into account as pa...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @silversaxman

I apologize for the delayed response, and I am sorry to hear that the Game Statistics for you are not updating 😞

Have you tried ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Normacol Apologies for the late response and sorry to hear that you are not able to play with your friend.

We have not received any reports about this. Are you receiving the same notification message as the original poster received or is it a different one that does not allow you to play with your friend?

Would you be able to provide us screenshots of the error message? This way we can take a closer look for you. 🙂...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Thank you so much @naughty_glimmer, and apologies for the late response.

As Ubi-TheBerry has mentioned, we have no control over the regional offerings here. Have you been able to get in contact with Epic Games in the meantime?

Please let us know if you have any queries! 🙂

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Fossardo_

Welcome to the Discussions! I apologize for the late response in getting back to you. But I am happy to hear that you are really enjoying the game and very much appreciate the suggestion you have for adding Side Quests into Multiplayer!

I will be more than happy to forward the suggestion to the team, However, I cannot promise that this feature may be implemented in the future, but I can only advise to always keep an eye on all official platforms 🙂...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Rawixt38 Welcome to the Discussions. Apologies for the late response!

Unfortunately, we're not able to offer official French language support on this forum. If you're able to translate to English, I'd be happy to assist you here. Alternatively, if you can post your question on the dedicated ...

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Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @PreachedColt824 Welcome to the Discussions!

I apologize for the delayed response, and I am sorry to hear that the game won't let you use your AMD RX 6800 XT Graphics card.

When you have more than one GPU, some games intend to use the integrated GPU rather than the dedicated one.

We have an article, which provides steps on how to switch on your PC's dedicated GPU...

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01 Sep

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Pincherry!

Happy to hear that you have found a solution on this in the meantime! 😄

I checked about a status regarding this, but I was not able to find an issue where the queen wouldn't want to leave. There is a known issue, however, where the queen does not appear. This is still under investigation.

If you have any further queries, please let us know! ^^


31 Aug

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Snipelord2 Sorry to hear that you have received a temporary ban after two teammates got eliminated through the trap you have set up and due to this you have had to experience such a situation.

Regrettably, we are not able to lift temporary bans as these are automated. If you do, experience a similar situation in the future, you can either report them in game by using the in game option or contact our Sup...

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