Ubi-Dastan

Ubi-Dastan



31 Aug

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @StevoR6

We have a similar thread here. Coul...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Flowlee_

I am sorry to hear that you have been kicked in the last round and have received a temporary ban.

Regrettably we are not able to remove these bans, as they are automated. As you have mentioned that this happens after every last round, could you tell us since when this issue has been occurring for you?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @TastyPantalones thanks for the reply and the update!

I have forwarded your information to the team, so they can investigate this regarding the Vulkan version of the game. Once we receive any new information about it, we will post them to the known issues list.

If it's convenient for you, you can play with the normal version of the game. πŸ™‚

...

Read more

25 Aug

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Mantle85

Apologies for the late response and sorry to hear that the armour on kill isn't working.

Could you let me know which set bonuses and talents you have on your character? Could you send us images of the variations you have tried it on?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @icecrepas apologies for the late response, and thank you for providing the screenshots!

As the team would need to look further into your account, we are not able to proceed your query on the forums, as due to security reason, account related topics cannot be discussed on here. I have, therefore, created a support case for you. You will soon receive an email from me with the next steps on how to proceed with your case and will close this thread. πŸ™‚...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey all! Apologies for the late response.

@Noxious81 thank you for helping @IISYNll out. Very much appreciated, πŸ˜„...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey all! Sorry for the late reply!

@SuspiciousPixel thank you for providing @Serge1024 with the maintenance post. πŸ˜„...

Read more

24 Aug

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Noxious81 Thank you very much for helping @tt7crocodiles with their issue! Please follow the link as provided by Noxious81 and once we have received your case, we can ...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

@Noxious81 @cidered74 I have checked this for you but so far there are no new updates apart from It's still being investigated 😞...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @mosray2010 I'm very happy to hear that it works find on this account! πŸ˜„ Please let us know if the problem still persists with the other account! ^^

...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Oatiecrumble I believe the "!" will stay long as you still have Legacy Apparel Cache available and have not used it on anything, the notification will stay. πŸ™‚

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Gabriel-Knight The information from the support site will display the most accurate information regarding the server status πŸ™‚

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @DutchLMB4ever thank you for clarifying!

In order to look into this closer to you, would you be able to provide us a video clip that shows the emote missing from your inventory? This way, we can forward it to the team to have a closer look!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @Noxious81 thank you very much for providing the information! Very much appreciated! πŸ™‚

...

Read more
Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @GrandadSteve70 Sorry to hear that this issue is also occurring to you. Have you tried the workaround provided by @look150 ?

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

@USMC_Tallin Ah okay! Thank you for letting us know! Regrettably, we are not able to check posts from the old forum any more 😞 However, I have checked that for you, and it seems that the numbers of reinforcements spawning a bit differently is working as intended. If you kill 3 of the initial 4 (keeping the last one alive), it will trigger the next 3 reinforcements, which means you do...

Read more

19 Aug

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey all!

Apologies for the delay in getting back to you, and sorry to hear about the sound issues you are experiencing.

I have checked if we have received any reports regarding the temple gardens glitch, but I was not able to find anything. 😞 However, I would like to forward this to the team! Would you be able to provide us a video where the sound bug appears on Temple Gardens Point and in the dominion match with the ballistas!

This way I can let it get investigated by the devs!

Should you have further questions, please do not hesitate to let us know!

Comment
    Ubi-Dastan on Support Forums - Thread - Direct

Hey @PapaMikeyYT

I can assure you that every feedback or suggestions we receive from players, is getting passed on to the dedicated teams. However, we cannot guarantee all the changes will be made. Once we receive any updates regarding it from the devs, we will let you know πŸ™‚

Comment

Hey @PapaMikeyYT

I can assure you that every feedback or suggestions we receive from players, is getting passed on to the dedicated teams. However, we cannot guarantee all the changes will be made. Once we receive any updates regarding it from the devs, we will let you know πŸ™‚