Ubi-LadyBlue

Ubi-LadyBlue



05 May

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Sweet @chuckdante! I'm glad it corrected itself for you and that you were able to get your dagger. Feel free to let me know if there's anything else I can help with.


04 May

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @harr097! I'm sorry those Battle Pass Challenges aren't tracking for you. Have you seen any progression on them at all or is nothing from the Battle Pass progressing?

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    Ubi-LadyBlue on Support Forums - Thread - Direct

@bigboyappetite I'm sorry you're still running into the error. I've gone ahead and passed the information you provided over to our teams to better help them check into what's happening. I know this is a super frustrating experience so thank you for being so understanding.

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @mister-huaji! I'm sorry that the file is being blocked for you too and that updating your Visual C++ distributable didn't resolve it for you. At this time, I'd ask that you completely uninstall Ubisoft Connect and make sure you're downloading the newest version from ...

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Hello @find_the_door! At the moment, I don't have any information as far as future optimization for Vulkan goes, but if none of the troubleshooting helped, please go ahead and send us a DM including your Ubisoft username, the platform you're playing on, and a brief description of the issue so that we can look into this a bit further with you.

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    Ubi-LadyBlue on Support Forums - Thread - Direct

Thank you @lorenzrap9! I was able to view that video. This particular error code is one that the teams are currently looking into. To better help, can you tell me if it's happening on any specific modes or maps and who your Internet Service Provider is?

Comment
    Ubi-LadyBlue on Support Forums - Thread - Direct

Hey @agreejj! I'm sorry your friends are running into these FPS drops when entering the game together. Just to confirm, your FPS doesn't drop even when you're in the group with them?