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Ubi-Lucipus

Ubi-Lucipus



12 Feb

[RESOLVED] February 12th, 2021

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Hello Agents.

We're aware of an issue currently affecting connectivity on The Division 2 and are working towards resolving this.

We apologise for any inconvenience caused and appreciate your patience.

Please be sure to check ... Read more

[RESOLVED] February 12th, 2021

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This issue has now been resolved.

The game keeps crashing to Desktop since yesterday

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We are actively looking into this with the uttermost priority, rest assured the team is doing what they can to get to the source and resolve this.

Sending your systemfiles to support would really help us with this, same with videos of the crash as well as steps or actions that were taken prior to the crash such as what programs, activities ++ you were doing.

11 Feb

Not getting Resident Evil apparel keys

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xcel30 has nailed this on the head, please let me know if this is still an issue and DM me any screenshots you can manage to capture if you can

10 Feb

high CPU usage w/ stuttering & crashing

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We are actively looking into this and need your help to continue investigating!

I appreciate all the information you have given so far, can you also supply us with any videos or systemfiles?


09 Feb

[COMPLETED] Maintenance - February 9th, 2021

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The maintenance has now completed! Enjoy the hunt agents! (Sorry about the typo )

[COMPLETED] Maintenance - February 9th, 2021

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The maintenance has now completed! Enjoy the hunt agents! (Sorry about the typo )

[COMPLETED] Maintenance - February 2nd, 2021

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UPDATE:

The maintenance will need to be extended for approximately 2 hours.
New estimated time is: 17:30 CET / 11:30 EST / 8:30 PST

We appreciate your patience and apologies for the the delay.

[COMPLETED] Maintenance - February 2nd, 2021

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UPDATE:

The maintenance will need to be extended for approximately 2 hours.
New estimated time is: 17:30 CET / 11:30 EST / 8:30 PST

We appreciate your patience and apologies for the the delay.

Leon Kennedy's RPD 3-piece Outfit

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For those of you having this issue, please check your apparel collection screen after rebooting the game.
You will need to have completed the New York campaign to receive the outfit.

Do pass on some screenshots of this happening as well so that we can continue to keep the team updated and assist in their investigation!

Rigger = profanity???

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I've passed on your comment as part of an ongoing investigation into the profanity filter, we're monitoring the feedback on this closely and I appreciate that you have let us know about this instance with the filter!

08 Feb

Japanese lettering on Murakami backpack

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Thank you ever so much Mab for coming here and helping us out! ❤️

As for the decision to put this particular Kanji I am not sure I can find out but if I am able to I will let you know

Japanese lettering on Murakami backpack

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I can poke the team to see if they know but perhaps a friendly community member knows?
I'll try to find out

Photo Mode Thread

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Originally Posted by Sircowdog1
Bzzzz! Bzzz!

I don't know. I was bored....


I literally splurted my tea everywhere 😂

Leon Outfit not being rewarded

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Originally posted by CookieFunny

Hi all, any news on this? I did open a ticket to UBI support attaching a screen with my outfit page showing no Leon chest but got no answer

Pass it to me if you can and I'll see if I can send it on for you!

Also want to correct my above statements, the outfit is free to all WONY owners regardless of campaign status, my apologies for the misunderstanding :)


05 Feb

I am being bullied by a hacker.. what can i do?

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If you have videos and images of this, please forward them to our support so that we may investigate.

Please also DM me please so that I can have a little chat with you

04 Feb

Known Issues - Title Update 12.1 [Updated - February 2nd - 2021]

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    Ubi-Lucipus on Support Forums - Thread - Direct
FIXED

  • Fixed issue where gear sets would not correctly display which talents were required to be active for their chest and backpack talents to activate.
  • Fixed issue where Rigger would sometime refresh Tend and Befriend incorrectly.
  • Fixed issue where Memento Kill Confirmed drops could come from friendly skills.
  • Fixed an issue where Memento buffs could last beyond death. Which was both grim and ironic.
  • Fixed issue where directives in the LZ could multiply experience earned in the DZ.
  • Fixed and issue where Legendary Black Tusk would not count as "Black Tusk" for objectives in Leagues and Summit Challenges.
  • Removed objectives for the Skill Demotions Summit Challenge which referred to the Firestarter Chem Launcher and the Shrapnel Trap. The objectives were misbehaving and have been put in timeout.
  • Fixed issue where Vanguard and Perfect Vanguard granted their invulnerability to allies.
  • ...
Read more

[Missing Content]Resident evil event

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    Ubi-Lucipus on Support Forums - Thread - Direct
Hello!

The outfit should be in the inventory, have you tried after a restart?
Please also bear in mind that it is available to players who own the WONY expansion and have completed the New York Campaign

If you still can't find it, please can you pass on a screenshot of this so that we can investigate further?

[Missing Content]Missing Leon Kennedy Outfit

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    Ubi-Lucipus on Support Forums - Thread - Direct
We are looking into this, if you can't find it in your inventory after a reset and you own WONY (and have completed the New York Campaign) please pass on some screenshots of this so that we can have a closer look to try and find the underlying cause

03 Feb

Leon outfit

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    Ubi-Lucipus on Support Forums - Thread - Direct
yeah, and you will also need to have the WONY Expansion and have completed the New York Campaign, read more about the event here.

Try to check your apparel inventory after a refresh?

If you still haven't got it please can you send a screenshot?