Ubi-Matcha

Hey there, if this is a forum verification issue, please check our browser troubleshooting here.
Thanks!

No worries Splutty! If it helps, I can see your post was created 17/05/2019.

FrozenMonkeyUK, if you have a save with this issue could you please follow the steps to submit the file to us?

Thanks!

Hey Splutty!

I have a small update for you, the team would appreciate it if you could forward us a copy of your save file so we can investigate further.
The default save file location can be found here, and you can submit this as a .zip file in a support ticket here.
Once that's done, please let u... Read more

Hey guys,
If you haven't already please complete basic connectivity troubleshooting first.
We have steps for each platform here:
PC PS4 ... Read more

Hey diegox989,
Thanks for the update, we're glad you managed to resolve your issue!

Hey Mudsy.
The TTS has been added to your account, let us know if you're still unable to access this!

Originally Posted by CG_Kheaqq
Hi. I've bought 1200 R6S credits and skin Ruby, but still did not receive neither of them. I've already created a ticket, but noone still haven't replied to me.

Hey CG_Kheaqq

I can see your case has already been replied to, and has been escalated for further investigation. The team will update you as soon as possible.

Thanks.

Thanks for sharing your solutions AtyresM. and kotton420m!

Molimemes do any of the suggested fixes work for you?

Originally Posted by Molimemes
unfortunately none of these suggestions worked for me.
Edit: I guess there is no way, i can get a free game key for steam and the Uplay-Launcher-Version suspended?!

We don't have the ability to do that on the forums, if you'd like to see if this is a possibility please contact our Suppor... Read more

Hello!

Your friend will have to contact us directly so we can verify account ownership, please try our Twitter or Facebook support channels.

Thanks!