Ubi-Swaggins

Ubi-Swaggins



06 Jul

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Rokyfido123,

I am sorry to hear that you're encountering this issue.

The team is aware of this and they're investigating it further. Once we have more information to provide we will do so.

Apologies for any inconvenience caused.

16 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Sir_Vay,

Thanks for reaching out. Noxious81 is correct, the premium track content needs to be purchased for it to be accessible.

I will pass on your feedback about this to the dev team.

14 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey ootat,

I'm sorry to hear you're encountering Delta issues while trying to play.

The team is currently investigating this, to assist them can you please get in touch via our help website and provide a screenshot of your ... Read more

11 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey The.Somberlain

I am sorry to hear that you're encountering issues launching For Honor.

Just so we're clear on what the issue is your facing, you aren't getting any error messages popping up when you try to launch, are you? The game just doesn't launch?

10 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

I am sorry to hear you're all still having issues with this.

Regrettably, at this time, we do not have any further information to provide. The team is continuing to investigate the issue further and we will provide an update when we have more information to share.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey folks,

Thanks for reaching out about this!

It is something the team is looking into at the moment.

Can you answer the following questions?

At what level were you experiencing the issue?
Were you in a group when the issue occurred?
Did you have any directive active?
Which platform did the issue occur on?
Did the issue occur on a boosted character?
What is your season level?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey MORFY_CZ,

I am afraid that our Forum Support team currently only speaks English, and French, and German via their own language page.

If you are having an issue, and cannot speak the above languages, please contact us via ticket on our website.

An agent will get back to you in your native language.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey MORFY_CZ,

I am afraid I do not fully understand your query. Are you referring to Division Heartland?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey KingofGamesHBO,

I can appreciate that it was not the outcome you had hoped for and for that I am truly sorry. I've passed on your thoughts to the dev team for consideration.

Apologies once again, I hope this doesn't affect your enjoyment of the game going forwards.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Robocik321,

Thanks for reaching out.

Has the information provided by the community assisted you?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Atomic_Gary,

Has the information provided by caffeinatedneil shed some light on your query?

Can you provide any screenshots of your projects?
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Bgwynn,

I am sorry to hear that you're still encountering this issue.

The team are aware of this and they're investigating the problem. Once we have more information to share on this, we will do so.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SinCityRon,

I am sorry to hear that you're missing content from your game.

Can you confirm if you've opened a ticket on our help site about this? If you haven't I would strongly advise that you do so, so the team can look into this further.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey aCertainBoi,

I am sorry you feel this way. While we may not be able to provide updates on the teams progress with the issue, it is still something that is being investigated.

I am sorry to hear that you haven't played the game in 9 months, I will pass this feedback onto our teams.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SmoothSeparator,

I can appreciate that it has been an ongoing issue and has been getting in the way of your enjoyment of the game. I'll pass on your feedback to the team about this, but regrettably, we do not have any further information to share on the topic.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey KingofGamesHBO,

I am sorry to hear that you haven't been able to purchase the Y5S1 Battle Pass. Regrettably, it may have been due to Season 1 coming to an end today and the change over to Season 2 happening in the same day.

I am afraid we aren't able to add the Battle Pass content after the season has concluded. Apologies for any inconvenience.

09 Jun

Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey SmoothSeparator,

I am sorry you feel this way.

I can certainly appreciate that this issue has been ongoing for some time, but the team is still investigating it further.

Once we have more information, we will share it with you all.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey Mahdikarbalayi,

I am sorry to hear you're also encountering this issue. The team are aware of this issue and they're investigating it further.

Apologies for any inconvenience caused.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey BrockKozak,

I am sorry you feel this way. I can assure you that the team is not lying. This is something that is still under investigation and I can appreciate it has been for a while.

Once Support have more information to share on this topic we will do so.
Comment
    Ubi-Swaggins on Support Forums - Thread - Direct
Hey arsa_tvn7,

I'm sorry you feel this way, but I can assure you there is no boycott of Iran. This is something that the team is continuing to investigate further. Once we have more information to share, we will do so.