Ubi-Wan

Ubi-Wan



19 Nov

Comment
    Ubi-Wan on Support Forums - Thread - Direct

@jeremy0586 Hey there! Sorry to hear you're running into this. Does this issue persist after restarting the game completely? If so, could you provide us with video or images of you being unable to proceed?


06 Nov

Comment
    Ubi-Wan on Support Forums - Thread - Direct
Hello there, Blizzxrdz!

This is normal! The TTS isn't always active. The team activates the TTS when testing is needed! You can get more information on the TTS by reading the team's blogpost on it!
Comment
    Ubi-Wan on Support Forums - Thread - Direct
Hello there, Bigdockchris! This issue can be looked into by our teams! I'd like to have you reach out to them regarding this. To get started, please create a support ticket! You can also create a support ticket with our social media support on the Ubisoft Support Facebook or ... Read more

23 Oct

Comment
    Ubi-Wan on Support Forums - Thread - Direct
Hey guys!

Thanks for sharing this. I'd like to get a bit more information. Does this seem to happen after each match, or only a select few?
Comment
    Ubi-Wan on Support Forums - Thread - Direct
Thanks for your reply, Ellimist.! We appreciate your understanding and the effort you took to look into this. If you have any other questions, the team has a wonderful blog post on the ranked system here. Also, they made another blogpost for any questions regarding the MMR rollback system here!
Comment
    Ubi-Wan on Support Forums - Thread - Direct
At this time, our team is still looking into a solution. When more information regarding a potential solution is provided by the team, we'll be sure to post any updates here.

Furthermore, getting video and screenshots of the issues occurring is always helpful for investigations. The more we receive, the more our team will be able to best understand how these issues look for various consoles, setups and sessions.