UbiEpi

UbiEpi



06 Apr

Comment
    UbiEpi on Forums - Thread - Direct
There is a lack of buttons. We may take a look at making an adjustment in the future, but it is not currently a priority.

01 Apr

Comment
    UbiEpi on Support Forums - Thread - Direct
I just had someone add your credits. Sorry for the delay!

13 Feb

Comment
    UbiEpi on Forums - Thread - Direct
Gold indeed!

05 May

Comment
    UbiEpi on Forums - Thread - Direct
Originally Posted by DoubleBogey
Went there, that only directs you to FAQs. Which doesn't help at all.

When you type in "report cheating" you get a FAQ to patch notes
It has a contact us button at the bottom of the page. I will also update the links in those posts. Thanks for catching that!

08 Apr

Comment
    UbiEpi on Forums - Thread - Direct
Originally Posted by Ghengis_Khan_77
From what i can tell ALL PC players will receive the skin and R6 credits
This compensation package will only be applied to players who have purchased the Ruby Weapon Skin prior to us removing it from the store.

Originally Posted by aView-Conttrol
If you don't mind Ubi could you tell us how's the process going?, we're going to see the Skin this month?.
... Read more

31 Mar

Comment
    UbiEpi on Forums - Thread - Direct
We will be providing the compensation when the fix for the Ruby Weapon Skin goes live. We do not currently have an exact date when this will go live, as it is proving to be a more difficult issue to tackle than initially expected. We do appreciate your patience while we work on this. Thank you!

28 Mar

Comment
    UbiEpi on Support Forums - Thread - Direct
Hey Supa,

Sorry for the delayed response. I'm glad you were able to get it figured out. For others who may have the same question, getting The Division weapon skin in Rainbow Six Siege requires you to play through the first few missions of The Division.

25 Mar

Comment
    UbiEpi on Forums - Thread - Direct
Originally Posted by CD.Bananaphone
Dear Ubisoft,

I redeemed my copy of Rainbow Six: Siege on Steam, as of such I feel touched by the issues regarding the Fire Ruby Weapon Skin.

Do I understand correct when the R6 credits and free skin involves all Steam users?

Best
CD.Bananaphone
This will apply to all PC users who purchased the Ruby Weapon Skin initially.. Uplay and Steam.

24 Mar

Post
    UbiEpi on Forums - Thread - Direct
UPDATE 04/11: We have deployed a fix to resolve the issue with the Ruby Skin on PC. The below compensation plan is now rolling out to players.

Update: We will be deploying a patch next week that will grant users access to the Ruby Weapon Skin that they previously purchased. The Ruby Weapon Skin may not be available in the store immediately following deployment of this patch.

Hey everyone,

We are aware that Steam users are currently unable to retrieve the Ruby Weapon skin. There is an issue with the current game build that is preventing the redemption, and we are looking into different ways to fix this.

We will not be able to correct this issue in the next couple of days, and as such, have removed the item from the store. We will have more information regarding a potential fix around the middle of next week.

We apologize for the inconvenience, and are working hard on delivering your weapon skin. As a token of our appr... Read more

05 Feb

Post
    UbiEpi on Forums - Thread - Direct
How do I qualify for the Pro League?
  • NA PC/Xbox: You have to play in the first 3 Go4 Cups (#1, #2, #3) to get as many points as possible. The Top 8 teams from the Go4 Ranking will be invited to the Rainbow Six Pro League!
  • EU PC: You have to play in the first 3 Go4 Cups (#1, #2, #3) to get as many points as possible. The Top 5 teams from the Go4 Ranking will be invited to the Rainbow Six Pro League!
  • EU Xbox: You have to play in the first 3 Go4 Cups (#1, #2, #3) to get as many points as possible. The Top 6 teams from the Go4 Ranking will be invited to the Rainbow Six Pro League!

When do the Go4 Cups begin?
  • The first matches will begin on Sunday, February 7th.

Why are there different amount of slots?
  • Europe will have more Regional Qualifiers which will be announced at a later date.

What can I win in the Go4 Cups?
  • Go4 Cups are your fi...
Read more

20 Jan

Comment
    UbiEpi on Forums - Thread - Direct
I feel like you and the /r/R6STeams subreddit would work well together!

06 Jan

Post
    UbiEpi on Forums - Thread - Direct
Below you will find a table of useful links and information!

General

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14 Dec

Comment
    UbiEpi on Support Forums - Thread - Direct
What is your ticket number?

04 Dec

Comment
    UbiEpi on Forums - Thread - Direct
Thank you for the report. We are looking into this.
Comment
    UbiEpi on Support Forums - Thread - Direct
Thank you for the report. We are looking into this.
Comment
    UbiEpi on Forums - Thread - Direct
X1: To enter a custom match that is set to invite only, one user has to go in Dashboard -> friends tab and send a game invite to the desired player.

PS4/PC:The user that creates the custom match has to go into the Squad Menu and Invite Players from there. Please note that is imperative that the user is actually in the lobby for the custom match.

*We have noticed that there is a bug when inviting to an invite only match on PC. If you start the custom match with a 5 player squad, your friends will not get a notification. Start the custom match with a 4 player squad and then invite your friends once the match has been created.

01 Dec

Comment
    UbiEpi on Forums - Thread - Direct
We plan on supporting the game for quite some time. We are in it for the long haul, right next to all of you!

08 Sep

Comment
    UbiEpi on Forums - Thread - Direct
No. PS4 users will only be able to play against other PS4 users. Same goes for XB1 and PC.