UbiSushiVamp

@smcinturf Thank you for that image! Would you be willing to share with me if you redeemed the Godly Reward pack when it was an option to redeem in game?

@d3adlyphanto3m Sure thing! I appreciate your patience and understanding in the meantime.

@d3adlyphanto3m Sure thing! I appreciate your patience and understanding in the meantime.

Hello Agents! I do apologize for the frustration this issue has caused. Currently, I do not have any further information to provide regarding this ongoing investigation. However, I appreciate your patience and understanding and letting us know that this issue is persisting. I have added everyone's information and images to the ongoing investigation about this. As it stands, I do not have a time estimate on when this will be resolved. However, I'll return here with updates about this as soon as I have some to provide. Thanks!

Hello Agents! I do apologize for the frustration this issue has caused. Currently, I do not have any further information to provide regarding this ongoing investigation. However, I appreciate your patience and understanding and letting us know that this issue is persisting. I have added everyone's information and images to the ongoing investigation about this. As it stands, I do not have a time estimate on when this will be resolved. However, I'll return here with updates about this as soon as I have some to provide. Thanks!

Hi everyone! At this time I do not have any further information to provide regarding this ongoing investigation. However, thank you so much for these updates to let us know that you are continuing to experience this in-game. I have forwarded up your information and details provided to the Game team to be included with their investigation. While I do not have a time estimate on when this will be resolved, I will be sure to return here and provide updates as we learn more information regarding this issue. 

Hi everyone! At this time I do not have any further information to provide regarding this ongoing investigation. However, thank you so much for these updates to let us know that you are continuing to experience this in-game. I have forwarded up your information and details provided to the Game team to be included with their investigation. While I do not have a time estimate on when this will be resolved, I will be sure to return here and provide updates as we learn more information regarding this issue. 

@dan_aka_teichi Wonderful! Thank you for the update, I am happy to hear that this was resolved.

@dan_aka_teichi Wonderful! Thank you for the update, I am happy to hear that this was resolved.

@asmicktrue Thank you! Would you be willing to share if you head back to the same location if the issue is still occuring after restarting the game?

@asmicktrue Thank you! Would you be willing to share if you head back to the same location if the issue is still occuring after restarting the game?

@noxious81 Hey there! Would you be willing to capture a video clip of this happening to be able to take a look further into this for you? Also, were you able to try SuspiciousPixel's suggestions to see if the...

@noxious81 Hey there! Would you be willing to capture a video clip of this happening to be able to take a look further into this for you? Also, were you able to try SuspiciousPixel's suggestions to see if the...

@ns-enibeti Thank you for that information! Would you also be willing to try to fully uninstall and then reinstall Ubisoft Connect to test if that makes any difference?

@ns-enibeti Thank you for that information! Would you also be willing to try to fully uninstall and then reinstall Ubisoft Connect to test if that makes any difference?

Hi there! Thank you for your question, per the specs you have provided you should be able to run Might & Magic Heroes VII. Thank you!

Hi there! Thank you for your question, per the specs you have provided you should be able to run Might & Magic Heroes VII. Thank you!

Hello everyone! I am sorry to hear that you are both encountering this message with Far Cry 5. Would you be willing to share with me which launcher and platform you are using to try to play the free weekend? Thanks!