UbiSushiVamp

Thank you for the video! Our team is currently aware of this issue and are diligently working towards a fix for this. I do not have a current timeline I can provide. However, I do appreciate your patience as we look into this and work on the resolution.

Hello, Missylanius!

I am sorry to hear that you are running into an error when trying to play with your Cousin.

Would you be willing to send me a screenshot of your MMR and your Cousins MMR also? Thank you!

Hey there, LuannTakrila!

I am sorry to hear that these operators are missing for you.

Did you purchase the roster bundle and now all of those operators are missing for you? Please let me know!

Thank you for confirming that information!

Would you be willing to give this in game voice troubleshooting guide a try to see if it helps resolve the microphone issue for you?

Thanks!

Hey there Gravelord Kami and LuannTakrila!

Welcome to the forums.

I am very sorry to hear that you are having disconnections with crashing on both Ps4 and Xbox.

For Xbox, would you be willing to tell me which generation of Xbox you are playing on?

And, for the PS4, would you be willing to check out this guide and see if it helps restore the crashing and disconnections for you at all?

Thank you both!

Hello Everyone!

I am sorry to hear that Ultrawide Support is not working correctly since the newest update and with past updates.

Please try this troubleshooting guide to see if it restores this issue for you! If this does not help, please try to manually set Rainbow Six Siege to a higher resolution to cause the image to stretch and appear normally.

Please let me know if this helps, thanks!

Thank you for the workaround, Secunda.

Were you able to give this a try to see if it helps resolve this for you, F-Y-Y-F-F?

Hello Everyone, my apologies that this is persisting!

If this issue is persisting for you please reach out to our support team at support.ubi.com and create a ticket to help look into the missing roster bundle for you.

Thanks!

Hey there, devin921144.

Welcome to the forums!

Would you be willing to provide me with a clip of this to help look into this for you? Thanks!

Hello, KhtnightKOB!

Welcome to the forums.

MMR and Player Ranks are controlled by an in-game system. As such, Support is unable to manually make any changes to your MMR. I do apologize for all of the inconvenience and frustration that this has caused, however.

Sure thing! Thank you for letting me know. I hope you have a wonderful week. (:

Hello, Sanntinell!

Thank you for the video and for reporting this bug with vaulting. Would you be willing to tell me when you began to notice this occurring? Thank you greatly!

Hi there, TaylorNboy207!

Welcome to the forums.

I am sorry to hear that you were DDOS'd. Please create a ticket with our support team here to help forward this report along for you to our team to investigate! Thank you greatly.

Hello, rodri_rst!

Welcome to the forums. I am sorry to hear that you are having troubles with upgrading to the PS5 version of Siege.

Would you be willing to tell me if you have your Ps4 disk in the Ps5 when you are trying to upgrade? Thanks!

Hiya, UnProVen_!

I am very sorry to hear about the issues you are having while playing Rainbow Six Siege with the operators.

Would you be willing to send me a video clip of this? Please upload the video to YouTube and provide me with the link to help look into this for you? Thank you!

Greetings, ubiJakeD!

Welcome to the forums. I am sorry to hear that you are being disconnected from Rainbow Six Siege on your PS5.

Please give this PS5 connection troubleshooting guide a try to see if it helps resolve this for you. Thank you!

Hey there, iF1am3z!

Welcome to the forums.

Thank you for the update! I am happy to hear that all the packs showed up for you. (:

Hello, kapliger!

I am sorry to hear that you did not gain MMR that you should have gained.

Please reach out to our support team with your video clip to help look into this for you. Thanks!

Hello, guest-YTP7abA2!

Welcome to the forums!

I am sorry to hear that this is happening. Would you please capture a video clip of this for me? Once you have this clip, please upload it to YouTube as an unlisted video and send me the link to look further into this for you?

Thank you!

Hello, Gamefreak_113.

I am sorry to hear that your loadout has reset on both your PS4 and PS5 multiple times.

Would you be willing to give this PS5 guide a try to see if it helps?

If this is still persisting would you be willing to take a video of this for me and upload it to YouTube as an unlisted video and provide me with the link to help further look into this for you?

Thanks!