We're getting a lot of different posts about the same thing, so if you'd like to raise a concern, please post here. I'll keep people updated as I can.
If you're experiencing disconnects, please restart your client! We are currently addressing the issue in-game.
You can keep an eye on the status page here. Another information source is our Twitter....
Read moreWe're aware of the disconnects and currently investigating. If this has impacted your ability to play, please contact our support team. We'll look into it.
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=360000317092
No, it was hidden because it broke our code of conduct. Feedback and criticism is welcome, but please be respectful and constructive.
He probably ran off to chase the M20 cat haha. Don't worry, he'll be back in the store sometime in the future.
Welcome, friend! Here are a couple resource to get you started:
Read more@Loon93#82277:
A Owl makes sense in the context of Theros and Greek Myths. The Owl was a symbol for the Greek Goddess Athena, and a mechanical owl featured prominently in the movie "Clash of the Titans," which was set in Ancient Greece.
It's a flavor win! We now just need Ephara to show up at some point.
The problem isn't the owl. The problem it looks like a kid's toy. Which is absolutely not from the world of minotaurs, hydras and ancient greek creatures. They specifically made it to lure more kids in to play this game, which destroys the whole immersion of a mythological set.
Again, I miss the old phyrexian days.
No, we specifically made it because we think it's adorable.
(...
Read moreMSI link is updated!
https://forums.mtgarena.com/forums/threads/58489
Thanks for the communication - hopefully this blackscreen at load is resolved soon!
We'll keep people updated when we know more! Thanks for being understanding.
If you're running into a black screen when looking at packs, restarting your client should fix this. If you preordered both bundles, please restart client twice.
If you're running into a black screen on start up, we're looking into it right now. Please send us a bug report with game logs and DXDiag so we can look further into i...
Read moreIf you're hitting a black screen when you look at packs, restarting your client should correct that. If it doesn't, please report this to our bug forum with game logs so we can look into it as soon as possible.
Roger that, thanks friends. Have you tried launching the game again from the launcher itself?
For those hitting black screen, what operating system are you on?
Also, please please please submit this issue to our bug page with logs. We're looking into it and trying to get things resolved as fast as we can.
We're aware of the issues surrounding the #MTGTheros preorder bundles. Please contact our support team and they will look further into it!
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=225643
We're aware of the issues surrounding the #MTGTheros preorder bundles. Please contact our support team and they will look further into it!
https://mtgarena-support.wizards.com/hc/en-us/requests/new?ticket_form_id=225643
A month has passed. When do you plan to make them available for purchase?
I don't have a date yet, sorry!
I'd like to send some pack codes to the winner as well! :grinning:
We do take action, you just don't see it. :slightly_smiling_face:
No new updates on Mac as of now, sorry!
If you have a support question, please ask our support team! You can find the link if you click "Support" at the top of the page. :slightly_smiling_face:
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