WotC_Lexie

WotC_Lexie



04 Oct

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We're working on changing this. Sorry for the inconvenience!


03 Oct

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@PedroDamásio#27189:

@WotC_Lexie:


It's an awesome way to raise money for Extra Life (which benefits Seattle Children's Hospital).
Is it a one time limited thing for these specific sleeves or will they return to the store at later date?

This is currently planned as a one time thing.

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@ChaosKnight#75971:

Lexie, are the devs planning historic drafts as events in the future and any chance they have plans for sort of a mini chaos draft in the future? where its 3x of 8 different sets instead of the 24 different sets?

This is what we're working on right now:
Dev Roadmap

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Bringing my previous answer back:

Unfortunately dev work isn't done for those sets anymore. They were in the game at one point, but due to so many things changing in game, the team would have to completely redo them. Then they'd have to go through testing (with additional testing this time because more cards).

Would it be cool? You bet! I'd love to have my precious Anointed Procession back.

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@Zlehtnoba:

This is a charity I'm willing to support. Think I'll get the sleeves. Will they be available in the Arena store?

Yep!

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I sent you a message regarding this! Please check it when you get a chance.

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It's an awesome way to raise money for Extra Life (which benefits Seattle Children's Hospital).

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@smurt#49509:

I am having the same Issues after this update like before (Unitiy, game freezes, randomly crashes, etc...) on my Mac using Wine.
It seems that the update ( Patch notes here: https://forums.mtgarena.com/forums/threads/60526) didn't adress this problem at all. I am still sitting here and can't really finish or sometimes even start a game since the beginning of September.
But at least they took their time to work on the Goose...

Switching a sound file is a very easy thing to do, but unfortunately fixing the Unity error isn't (we wish it was). We are actively working on a fix for this! Solving performance issues is our number one priority.

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What codes are you referring to? They might be in your spam folder. Please triple check there. If you still don't have them, contact our support team so they can look into it.

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@LeastFixedPoint#30217:

@WotC_Lexie:


@LeastFixedPoint#30217:

@WotC_Lexie:
It's being updated right now!

we'll see - but usually it does not just crash
I can see why you are somewhat pissed about people complaining here - but imaging having spent a few 100 bucks on some game and week after week you are in fear of not being able to log in again because the game might be finally broken on your system
I'm not mad at all! We were just updating the forum post. It is now updated with the right file. :slightly_smiling_face:
FYI: the one you posted here https://forums.mtgarena.com/forums/threads/58489 does not work either...
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@LeastFixedPoint#30217:

@WotC_Lexie:
It's being updated right now!

we'll see - but usually it does not just crash
I can see why you are somewhat pissed about people complaining here - but imaging having spent a few 100 bucks on some game and week after week you are in fear of not being able to log in again because the game might be finally broken on your system

I'm not mad at all! We were just updating the forum post. It is now updated with the right file. :slightly_smiling_face:

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It's being updated right now!


02 Oct

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If you think you're missing something, our support team can check. Send them a message!

https://mtgarena-support.wizards.com/hc/en-us

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Thanks for the feedback everyone! We'll look into what we can do.


30 Sep

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@CommiePuddin:

@Harpo86:


@WotC_Lexie:

Hey all! We are DEFINITELY working on fixing this issue, and improving performance is absolutely our priority. Unfortunately fixing any bug isn't easy or instant. Please continue reporting this issue with details logs on our ...
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Please post it in General!

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Hey all! We are DEFINITELY working on fixing this issue, and improving performance is absolutely our priority. Unfortunately fixing any bug isn't easy or instant. Please continue reporting this issue with details logs on our bug forum as that is how we gather information to tackle it.

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The emails are going out in waves. If you haven't gotten yours, you will be getting it soon.


If you redeemed the code, you got the sleeve AND the avatar. Scroll ALL the way down on the Avatar page (via your profile page) to select it.



27 Sep

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Human tested, bird approved.


26 Sep

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@ThndrMge#11921:

@WotC_Lexie:
We're looking into it! Those who don't receive their items will be receiving them. :slightly_smiling_face:
What about those of us who never received an email?

The emails will be rolling out throughout the week, so if you haven't gotten yours yet, you should be soon-ish.