WotC_Lexie

Experiencing issues in game? This page often has the answers. We'll update it as things change.

@Aicone#37120:

@WotC_Lexie:

I am forwarding this on to the right people!


Please note: When you contact support, they answer tickets in the order they receive them. It often takes them a bit to get to your ticket. Please do not submit multiple.

What's the point of submitting multiples when they won't respond to the first?

I mean, they will respond to the first, so submitting multiple tickets because no one has responded yet doesn't help anything.

I am forwarding this on to the right people!

Please note: When you contact support, they answer tickets in the order they receive them. It often takes them a bit to get to your ticket. Please do not submit multiple.

@DeadpoolDash#15547:

@WotC_Lexie:

Check the store! :grinning:

I don't see them anywhere in the store and today is supposed to be the last day to purchase the sleeves. Did they get unlisted early?

They were removed at 9am PT on November 4. Sorry for the inconvenience!

@IAmDarkman:

@WotC_Lexie:

Keep the questions limited to MTG Arena questions, please. :slight_smile:

Do you mean that if he wants to know more about interaction or game rules, he shouldn't go to general discussion? If so, could you explain what would be the place for those questions? Strategy doesn't seem like the place for it and neither do Announcements, Patch Notes or Player Support.

You are definitely more than welcome to ask about in-game interactions, game rules, etc in General Discussion. His question was about something outside of the game.

Keep the questions limited to MTG Arena questions, please. :slight_smile:

@rollbomb:

[[58194,users]]
I went to my local store on the weekend, but they didn't have any brawl decks left for sale, and I only play online so I don't have any paper cards of my own.... meaning I couldn't participate. What are my options for getting the styles? Will I be able to buy them in the Arena store?

I believe those rewards will only be available through the event.

Check the store! :grinning:

You get the code via email, by supplying your email at the event. The store doesn't receive physical codes for Command Tower and such. Check the wpn link posted above.

Everyone try again pls!

You definitely can still play with them! It's in the Best of One play queue. Just select your Historic deck (it will have a fancy border around the name of the deck) and hit play. :slightly_smiling_face:

We've been investigating!

We're investigating!

We usually post details under News and Announcements. You can find additional information here: https://forums.mtgarena.com/forums/threads/60956

As for stating in client, that was the first message that popped up today when you opened your client after updating. If it didn't, please double check your wildcards and send a message to support if you think they're missing. They can look into it further.

This page should answer how to pull logs and gather data: https://mtgarena-support.wizards.com/hc/en-us/sections/115001530206-Troubleshooting-Bug-Reporting-for-Magic-The-Gathering-Arena

This is how you report a bug: https://mtgarena-support.wizards.com/hc/en-us/arti...

I mean, this update had a LOT.

https://forums.mtgarena.com/forums/threads/61046

@Krachengeholz#67635:

CAn I get Paid as an external ressource :grinning: you know ... 4-5 mythic wild hehe

No, but I'll DM you a code for something else. :slightly_smiling_face:

Yuuuuuuuuuuuup it's a bug. We're investigating and will keep folks updated!

You should be able to choose a Historic deck. Hit the drop down menu under "Challenge Match" and make sure that you have 60 card deck selected.

It should be updated now! No need to make a post about it, we update the page as soon as it is available.
https://forums.mtgarena.com/forums/threads/58489