WotC_Lexie

WotC_Lexie



02 Jul

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DO NOT FOLLOW THESE STEPS. USING A WORKAROUND OR DELETING THINGS CAN CAUSE PROBLEMS LATER.

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PSA: Workarounds and deleting things is NOT a solution. This may cause problems later.

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@champ#99857:

@WotC_Lexie:
We're aware that things are not working still. Please stop replying for right now. I'll update everyone as I find out more/have more questions!

Hey [[58194,users]] ; @Nimbostratus[[73641,hashtags]] and I figured out that the problem is a DNS issue, and posted a work-around. I think we both deserve job offers from WoTC. I happen to be seeking employment.

Deleting things/work arounds aren't fixes and cause problems later usually. Feel free to apply though?

https://company.wizards.com/content/jobs

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We're aware that things are not working still. Please stop replying for right now. I'll update everyone as I find out more/have more questions!

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Okay, latest task! Everyone who is still having issues, close your game and open it back up (if it doesn't work the first time, try again). Are you able to play now?

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You all are AMAZING. Thanks so much for your help! Still figuring things out.

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@GothicHitman#56814:

did wotc try to turn it off wait some number of seconds and turn it back on yet? lol

Suggesting that to the devs now

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New question!

For those getting "system is down for maintenance," what region are you located in?

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For people who are getting "system down", what internet browsers do you use/did you use to download the game? Weird question but please let me know.

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@Ragor:

@WotC_Lexie:



P.S. There is zero need to be nasty. We're working on things as quickly as possible. Things happen, it's a live game.
Sure, agree. But then it is happening always when new set comes to MTGA. So, one could ask if you have learned anything from previous 2 sets?

1. It doesn't always happen.

2. If only game development was that easy.

3. Again, no need to be nasty. I'm the messenger. Everyone is just as frustrated as you and you will make it through this.

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Thanks for reporting back so quickly! I will keep everyone updated as I find out info.

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For updates check our server page https://magicthegatheringarena.statuspage.io/.


I think if you're seeing "system is down for maintenance," try closing out the game and booting it back up. Let me know if that works.


P.S. There is zero need to be nasty. We're working on things as quickly as possible. Things happen, it's a live game.

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Hey everyone, we know. We're looking into it as fast as we can.

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@FatalRoundHouse:

@WotC_Lexie:
Hey! We're aware of folks' concerns. As we said, we'll have more information at a later date. :slightly_smiling_face:
I appreciate that Lexie. Truth be told I use to be super pissed but I just remembered the response from you guys regarding the best of 3 event and you guys did super awesome. I just want it known I’m not trying to knock Jay, he seems like a great guy and it’s very possible he is basing his conclusions regarding the meta based on data that we can’t see. I don’t envy him regarding this situation after just getting the promotion and I hope he knows it’s very unlikely anyone else could do any better and I wish him the best.

Jay, and the rest of the team, greatly value feedback and have the players' best interests at heart. Thank you for A ) providing feedback and B ) being understanding. :heart:

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Hey! We're aware of folks' concerns. As we said, we'll have more information at a later date. :slightly_smiling_face:


27 Jun

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@NovaBlast Shockwave:

Permanent mute is a great feature they can still spam but you don't have to see it

You do have the ability to disable all emotes in game.


26 Jun

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@Giocher:

@WotC_Lexie:


@wujo444:

@WotC_Lexie:


@Zlehtnoba:


@Volkbrecht#63244:



@wujo444:



@WotC_Lexie:
Hi! Posts about the shuffler outside of the mega thread get hidden because it is quite literally the same discussion time and time again. The shuffler has been hashed out many, many times. If you'd like to discuss variance, please do, but take it to the mega thread!
Wish You spend as much time updating event schedule as on explaining shuffler. Why is it only even updated every 2 months? Why Omniscience format is still unknown? What's next ranked and trad draft format? It really needs to be updated more often and not only because somebody from the commu...
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@wujo444:

@WotC_Lexie:


@Zlehtnoba:

@Volkbrecht#63244:


@wujo444:


@WotC_Lexie:
Hi! Posts about the shuffler outside of the mega thread get hidden because it is quite literally the same discussion time and time again. The shuffler has been hashed out many, many times. If you'd like to discuss variance, please do, but take it to the mega thread!
Wish You spend as much time updating event schedule as on explaining shuffler. Why is it only even updated every 2 months? Why Omniscience format is still unknown? What's next ranked and trad draft format? It really needs to be updated more often and not only because somebody from the community yells at you.
Sorry foe being direct but it's the only way to be heard by somebody from the inside.
...
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