WotC_Lexie

WotC_Lexie



03 Jul

Comment

LOOK AT HOW CUTE


1ffe3ac03a6c26036e9eedf7d0090fb73f01c3b9

Comment

@WotC_Lexie:

Nah it's good. I'm a F2P player and have absolutely no problem doing well in the game.

NOTE: I AM going to buy the Mastery Pass, because LOOK AT THAT CAT.

Comment

@Padishar:

I mean the devs could do it just for exposure....


:expressionless:

Comment

@Vlastys:

Yeah, but Why can't you buy it for golds?!?

.... Because we have to pay our devs. Not everything in the game can only cost gold.

Comment

Nah it's good. I'm a F2P player and have absolutely no problem doing well in the game.

Comment

So if your codes or purchases redeem successfully, and you don’t get your items right away, don’t panic. It’s probably a delay due to the game being slammed with the same request. Things bottleneck.


After a while feel free to submit a ticket to support. If you submitted a ticket with support and don’t get a response right away, understand that submitting a ticket puts you into a queue. They answer by order received and they are SLAMMED with tickets right now. Our team is only so big and they’re going through things as fast as they can. If you’re trying to talk to customer support at a store you still have to wait in line when they’re busy! Same concept... Except for their line has wayyyyyy more people and they all showed up at once haha.


PLEASE do not send more than one ticket. PLEASE do not harass them. PLEASE do not go on an insulting spree. Wait your turn like everyone else and pay attention to your inbox for them to reply. If you don’t get a respon...

Read more
Comment

So if your codes or purchases redeem successfully, and you don’t get your items right away, don’t panic. It’s probably a delay due to the game being slammed with the same request. Things bottleneck.


If you submitted a ticket with support and don’t get a response right away, understand that submitting a ticket puts you into a queue. They answer by order received and they are SLAMMED with tickets right now. Our team is only so big and they’re going through things as fast as they can. If you’re trying to talk to customer support at a store you still have to wait in line when they’re busy! Same concept... Except for their line has wayyyyyy more people and they all showed up at once haha.


PLEASE do not send more than one ticket. PLEASE do not harass them. PLEASE do not go on an insulting spree. Wait your turn like everyone else and pay attention to your inbox for them to reply. If you don’t get a response in a couple of days, reply to the origina...

Read more
Comment

@ChosenCripple#44897:

What game modes are considered standard? I'm building a deck but i got a warning about cards being out of rotation. I understand what rotation is, but I want to be sure im not screwed out of my wilds.

All Arena modes (except for the upcoming Historic) are Standard. The game is just letting you know that the card you crafted is going to rotate out soon because sets only remain in Standard for a limited time. Those cards won't disappear from your account, but you won't be able to play it in Standard formats once it rotates out. Ixalan, Rivals of Ixalan, Dominaria, and M19 sets are going to be rotating out later this year.

Comment

@SpartanCommander:

@WotC_Lexie:


@SpartanCommander:

@WotC_Lexie:


@Tizzy#79955:


@WotC_Lexie:



NOTE: If you are able to get into the game and immediately purchase things/redeem codes, you may see a delay in receiving your product. Just wait a while for it to show up. Everyone is trying to do the same thing right now and it takes a little bit for the game to catch up.


What about the ones of us getting the message "failure to redeem code PLAYM20"?
Did you attempt to do one of the workarounds before redeeming?
Soooo maybe I did the work around. Then I read that was a bad idea after I played a few games and used the LevelUp code (which was redeemed successfully but not...
Read more
Comment

@SpartanCommander:

@WotC_Lexie:


@Tizzy#79955:

@WotC_Lexie:


NOTE: If you are able to get into the game and immediately purchase things/redeem codes, you may see a delay in receiving your product. Just wait a while for it to show up. Everyone is trying to do the same thing right now and it takes a little bit for the game to catch up.


What about the ones of us getting the message "failure to redeem code PLAYM20"?
Did you attempt to do one of the workarounds before redeeming?
Soooo maybe I did the work around. Then I read that was a bad idea after I played a few games and used the LevelUp code (which was redeemed successfully but nothing happened). I noticed I wasn't getting XP from wins in Sealed so I stopped, uninstalled the game and reinstalled. After reinstall I ...
Read more
Comment

@Tizzy#79955:

@WotC_Lexie:


NOTE: If you are able to get into the game and immediately purchase things/redeem codes, you may see a delay in receiving your product. Just wait a while for it to show up. Everyone is trying to do the same thing right now and it takes a little bit for the game to catch up.


What about the ones of us getting the message "failure to redeem code PLAYM20"?

Did you attempt to do one of the workarounds before redeeming?

Comment

NOTE: If you are able to get into the game and immediately purchase things/redeem codes, you may see a delay in receiving your product. Just wait a while for it to show up. Everyone is trying to do the same thing right now and it takes a little bit for the game to catch up.


02 Jul

Comment

@Blo0d#29436:

why the vpn work around is not to be used?

Because it can break other things. Just don't.

Comment

AGAIN, PLEASE DO NOT USE WORKAROUNDS OR MESS WITH GAME FILES. THIS CAN CAUSE PROBLEMS AT A LATER DATE. DO NOT DO IT, NO MATTER HOW TEMPTING IT IS. PLEASE DON'T.


Like, please please please don't. Just wait for us to fix things (even though it's super frustrating to wait this long).

Comment

No updates yet, sorry folks. :sob:

Comment

@cwithere#88254:

Starting a petition to have @WotC_Lexie have her own Magic Card. Having troubles with the design...hmmmm. Maybe Kittens....tap 20 and they become 5 billion mutant ever growing KITTENS OF DEATH!!!!! BWAHAHAHAHAAHa......(whoa....gotta' cut back on the java so late in the day...)

I do have my own Magic card :heart:


...

Read more
Comment

Thank you everyone for your patience! I will give more information when I can, and you can follow my other account to get updates as well.

Comment

I appreciate all of you for supporting me through this difficult time. :pray_tone1:

Comment

@champ#99857:

@champ#99857:


@WotC_Lexie:

@champ#99857:


@WotC_Lexie:
We're aware that things are not working still. Please stop replying for right now. I'll update everyone as I find out more/have more questions!

Hey [[58194,users]] ; @Nimbostratus[[73641,hashtags]] and I figured out that the problem is a DNS issue, and posted a work-around. I think we both deserve job offers from WoTC. I happen to be seeking employment.
Deleting things/work arounds aren't fixes and cause problems later usually. Feel free to apply though?
https://company.wizards.com/...
Read more