WotC_Lexie

@AzrealsWrath#88364:

@WotC_Lexie:

@AzrealsWrath#88364:

@WotC_Lexie:

@AzrealsWrath#88364:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

@AzrealsWrath#88364:

@WotC_Lexie:

@AzrealsWrath#88364:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

@Nectaria Coutayar#92103:

So any fixes for the "checking for updates for 10 minutes" on start up? That are definitely NOT client side induced?
Might fix your dwindling player numbers too btw.

If you would like us to look into a problem that you're experiencing, a constructive way to do so is to submit it on our bug forums! :slight_smile:

@AzrealsWrath#88364:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

@Neiniou#41097:

@WotC_Lexie:

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).
How can we get this figured out, you ask? Giving us a detailed report on our ...

Unfortunately performance issues are not an quick or easy fix. It could be due to many, many reasons. Anything from your local ISP to your computer hardware to numerous things on our end. Every case is different (unless they aren't).

How can we get this figured out, you ask? Giving us a detailed report on our bug forums...

Restart your client, it will probably start updating.

I'd love for us to have something like this eventually! Unfortunately it's not happening any time soon.

The Status Page always has the answer!

(Yes, the queue is currently disabled.)

I'm closing down this post, because this is getting out of hand. You can discuss things and get your point across without hurling insults at people. Please be decent to each other. :innocent:

@Zalhir:

@WotC_Lexie
Is he leaving as soon as Ikoria comes out on Arena or will he stay for a while? I only ask because that's how Kuronos was supposed to work, even though it wasn't clear that was the case.

He will be staying for a little while after Ikoria comes out. :slight_smile:

@Ragnoraok#72797:

@TopoftheStackMTG:

@Ragnoraok#72797:

@TopoftheStackMTG:

@Ragnoraok#72797:

I think that the mods are censoring the site. Someone made a topic with a very lengthy post regarding the shuffler and it got deleted. It wasn't merged into the shuffler mega thread; it was flat out deleted.

I don’t think this is true. We would need to get some screen shots together before we get this paranoid.

WTF are you insinuating? I was literally replying in the new thread, when it was deleted.


Even Potdindy[[68072,hashtags]] remarked how another thread was deleted.

I’m insinuating that when a thread gets deleted because of a link that is clearly against the rules we shouldn’t instantly decide that threads are being deleted because Wizards hates ...

@Dreadshow#60108:

@WotC_Lexie:

@Ragnoraok#72797:

Can a mod explain why my topics keep getting deleted? What ToS have I violated?

Your topic was probably removed because it used the word "spoiler" and linked to an outside website. You can totally discuss cards that have been previewed, but if you use the word "spoiler" a mod might think you're actually trying to talk about "spoilers" (or leaks).
Also, if you'd like to know why your posts are removed, please don't make a post. Just contact our support team.

Shouldn't the mod actually read the thread before deleting it though?

We do.

@Ragnoraok#72797:

I think that the mods are censoring the site. Someone made a topic with a very lengthy post regarding the shuffler and it got deleted. It wasn't merged into the shuffler mega thread; it was flat out deleted.

No one is censoring anything lol. It was probably removed because the post broke our Code of Conduct, or people in the replies started attacking each other. No matter how well thought out a post is, if there is a portion that breaks CoC, it gets removed. You're welcome to discuss the shuffler if you follow the CoC.

The general rule of the forums is to just be nice (or even decent). Most posts get removed because people aren't following that rule.

@Ragnoraok#72797:

Can a mod explain why my topics keep getting deleted? What ToS have I violated?

Your topic was probably removed because it used the word "spoiler" and linked to an outside website. You can totally discuss cards that have been previewed, but if you use the word "spoiler" a mod might think you're actually trying to talk about "spoilers" (or leaks).

Also, if you'd like to know why your posts are removed, please don't make a post. Just contact our support team.

@VonBek#21677:

@WotC_Lexie:

@VonBek#21677:

@WotC_Lexie:

@ajBads#03877:

[[58194,users]]
It is 2nd week of FNM event in MTG Arena but still no luck for LGS who give codes for card sleeves.

Then call larger stores in the nearest major city. A lot of stores are participating, so I bet you could find another.

Just seen this.


Lexie, most of the UAE stores ( never mind the LGS sector ) are closed by Government Order now, and have been closed "under advice" for about two weeks. Finding an active store will be nigh on Impossible for AjBads.


I have a close friend out there who is considered Key Infrastructure, he's literally only allowed to travel outside the house when actually working. Store owners apart from food, pharma...

@VonBek#21677:

@WotC_Lexie:

@ajBads#03877:

[[58194,users]]
It is 2nd week of FNM event in MTG Arena but still no luck for LGS who give codes for card sleeves.

Then call larger stores in the nearest major city. A lot of stores are participating, so I bet you could find another.

Just seen this.


Lexie, most of the UAE stores ( never mind the LGS sector ) are closed by Government Order now, and have been closed "under advice" for about two weeks. Finding an active store will be nigh on Impossible for AjBads.


I have a close friend out there who is considered Key Infrastructure, he's literally only allowed to travel outside the house when actually working. Store owners apart from food, pharmacy, and essential supplies are now officially barred from opening rather than advised.


This is not the US ...

@JohnnyCLU van Damme#41591:

I'm all for this, awesome how Wizards is trying to support local game stores during this crisis!
Can someone please explain how this is going to work? Will game stores have codes they send after you make a purchase, or should we send proof of purchase to wizards somehow?
Thank you!

How this is done depends on the store. I would try calling your local game store for details.

@Dreadshow#60108:

Yeah, Nobody should be going anywhere, so online purchase confirmation or the store sends you the email? Or is WotC encouraging ppl to break self isolation and social distancing guidelines?

A lot of local stores are still taking orders via their websites, phone, email, social media, etc.

@ajBads#03877:

[[58194,users]]
It is 2nd week of FNM event in MTG Arena but still no luck for LGS who give codes for card sleeves.

Then call larger stores in the nearest major city. A lot of stores are participating, so I bet you could find another.