WotC_Lexie

WotC_Lexie


23 Mar


While we’re social distancing IRL, let’s find new friends on MTG Arena! Reply to this post with your in-game name (with [[71694,hashtags]]), your favorite format on MTGA, and your favorite card. Then scroll down through the replies and add people that you’d like to play with!


P.S. Please don't reply more than once! Let's keep this post as clean as possible. :slightly_smiling_face:

19 Mar


@goblininstigator:

Is there not going to be an update today that addresses this issue?
It's been upvoted more than 1100 times on the Bug Report forum and it still seems like WotC is still pretending like nothing is wrong?

We definitely know that something is wrong. That's why we posted this fix on 3/12!

If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

18 Mar


@apollo#45276:

@WotC_Lexie:


@l1zard:

@Potdindy#45512:
Oh so we get the art f we purchase the lair?
No. You have to pay for it.
You got an MTGA code for the card styles (these four arts) plus a Thalia card sleeve if you purchased that Secret Lair drop. So basically what you see in the image of the first post.

Lexie,
This past Saturday, when I got back in to the game after the update, I purchased a bunch of the new cosmetics including both the Thalia SL bundle and the Turn 2 bundle including the style for the original Thalia art. Today, trying to put Thalia into a deck, it's letting me select any of the SL styles but NOT the original art's style, saying I have to purchase it in a bundle, with a link to the store where... The Turn 2 bundle shows as still unpurchased. Yet I have double checked and I do h...
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17 Mar


@Icarusael#20915:

@WotC_Lexie:

@Icarusael#20915:


@archiel:


https://forums.mtgarena.com/forums/threads/63908?page=1

Well, I installed that thing, it fixed my problem but now almost every game I play, it freezes my laptop and I gotta reboot my laptop. This is BS. Is there a way we can get reimbursement for the Mastery Pass? At least partial reimbursement? I do not want to continue playing this game because they are just stealing my money right now. Everything as been fine for the past months and then they decide to update the game and someone at this company can't do his job right and tons of players are having problems, none are being resolved.
First ...
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16 Mar


@Icarusael#20915:

@archiel:


https://forums.mtgarena.com/forums/threads/63908?page=1

Well, I installed that thing, it fixed my problem but now almost every game I play, it freezes my laptop and I gotta reboot my laptop. This is BS. Is there a way we can get reimbursement for the Mastery Pass? At least partial reimbursement? I do not want to continue playing this game because they are just stealing my money right now. Everything as been fine for the past months and then they decide to update the game and someone at this company can't do his job right and tons of players are having problems, none are being resolved.

First off, zero need for insults. The issue you're having could be due to a lot of different things not even on...

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I am, but your tag didn't show up in my notifs and I try to take weekends off haha. There is an email address that you need to reach out to, I will send that to you via DM. Also please make sure that your community tournament follows the rules set ...

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14 Mar


@l1zard:

@Potdindy#45512:
Oh so we get the art f we purchase the lair?
No. You have to pay for it.

You got an MTGA code for the card styles (these four arts) plus a Thalia card sleeve if you purchased that Secret Lair drop. So basically what you see in the image of the first post.

13 Mar


Black screen

Comment

Please let our support team know via our bug forum! Link to support is at the top. The more data we can collect, the better.

12 Mar


@Selaya#23674:

individual (per-card, in a deck) cardstyle selection when :C

Great question! Not now, but hopefully some day. :slightly_frowning_face:

@PilferingImp9#99606:

yeah...clearly there are a wide variety -- that's actually great. schedule -- that's what would be awesome.

If we put out a full schedule, it wouldn't be very Secret of us haha. I'll give that feedback to the team, though. We try to give folks a decent heads up (though it may not feel like it since they were close together this time).

@Potdindy#45512:

Oh so we get the art f we purchase the lair?

Yep the drop comes with a code! The code redeems for a Thalia sleeve, and four card styles (one of each art).

@PilferingImp9#99606:

this one is a "Meh". I would like a schedule of these. Starting to have "Secret Lair Fatigue"....

Each SL drop is supposed to speak to someone different. If this one doesn't speak to you, that's perfectly okay. We've got a lot of fun things planned and maybe one of those will be cool to you. :slightly_smiling_face:

We're aware of this and working on a fix! :slightly_smiling_face:

his drop comes with four physical MTG copies of Thalia, Guardian of Thraben, each with a different piece of art and flavor text highlighting her story. It also comes with an MTGA code for each piece of art as a card style... Because Thalia is going to be available in game with Historic Anthology II! Oh, and a Thalia card sleeve as well.

You can purchase this bundle at secretlair.wizards.com.

7f059a632b3b612ea17618cc8fef7fe976b3d48f

09 Mar


@SandmaN#35034:

@WotC_Lexie:


@SandmaN#35034:

@WotC_Lexie:
I hear you loud and clear on wanting private messaging on the forums, but it isn't something we'll be implementing. Sorry about that!
Well, I guess that answers that. Any reasoning behind that decision, Lexie, or are we to be left in the dark?
(edited to tag mod)
Because that isn't something we'd like to make available.

A flashlight would be nice.... or at the very least a damp matchstick. :smile:

There are a lot of reasons as to why private messaging won't be happening, and I'm not going to do discuss them. :slight_frown:

@SandmaN#35034:

@WotC_Lexie:
I hear you loud and clear on wanting private messaging on the forums, but it isn't something we'll be implementing. Sorry about that!
Well, I guess that answers that. Any reasoning behind that decision, Lexie, or are we to be left in the dark?
(edited to tag mod)

Because that isn't something we'd like to make available.

Originally posted by TheOneToRuleAll

Question, is Golos banned only as a commander? Or can he still be used within a deck for brawl?

Golos is banned altogether.

Originally posted by kaplani

/u/WotC_Lexie

Just wanted to 100% confirm. Do you get wildcards for crafting Oko/Once Upon a Time/Veil after the first ban in standard and before the next Arena patch? Thanks!

Great question! You will receive a Wildcard for each Oko that you crafted AFTER the Standard ban, but you will only receive a maximum four Wildcards back. So for example:

You have two copies of Oko, but oh no! He was just banned in Standard! You were then given two Wildcards (one for each Oko). Then you decide to craft two more Oko's for Historic, because you think Historic needs more elk. Well now that he is banned in Historic, you get two MORE Wildcards back.

Now if you crafted four Oko's before the Standard ban, and got four Wildcards back, you already got your max four Wildcards.

Hopefully this makes sense!

I hear you loud and clear on wanting private messaging on the forums, but it isn't something we'll be implementing. Sorry about that!

@ToxiN#02800:

Can't wait for the International Men's day set! :heart_eyes:

There is only one more charity related drop this year and that is for Extra Life. If there are any other charity organizations that you'd like to see us support, feel free to share with us! :slightly_smiling_face:

08 Mar


You can buy this drop at https://secretlair.wizards.com/, and it includes an MTG Arena code for a Saskia the Unyielding sleeve. This drop will only be available for 24 hours, ending on 3/9 at 9am PT.

a95c524863f3f75c330b40001f2e7a1d5e88aba2

Here is a quick guide for this drop:

Haven't gotten your confirmation email? Don't worry, you will! Sometimes the system takes a while to think about life and it takes a bit to send it to you. Give it a while and reach out to our support team later today if it still isn't there.


Stuck on the "your order was processed" page? This may be because you have an extension that blocks popups/ads. Please disable those...

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@MaGiC#9:

I haven't receive any mail for WoTC about the code... Any idea why ?

Contact our support team, please! Link at the top of the page.

06 Mar


@Reiberdatschi#37289:

@WotC_Lexie:
You could also just use "Good Game". It's okay to lose, it happens to everyone (and fairly often). If someone needs to learn how to pilot a deck, unranked queues are the perfect place to do it.
But as stated a few times already. GG gets taken as an insult by a portion of the playerbase already... specifically because tilted players only got GG to throw at you

Any emote can be taken as an insult, depends on context. Just say "Good Game" and move on with your life. One of my favorite things about MTG Arena is that I can play a lot of games rather quickly. Say GG, concede/lose, and queue up again!

05 Mar


Originally posted by LeslieTim

I want the crack that people in the pet making department are smoking.

How do they even come up with things like a mechanical owl, gemstone foxes and puppet jace? Is this what people think about when they hear "Magic the Gathering"?

All of the pets that we have made are pretty much in Magic cards and/or follow the theme of the set. Owls are very important in Greek mythology, there's a fox in [[Glass Casket]] (plus it fits the Eldraine theme, [[Wildborn Preserver]] anyone??), Puppet Jace was in [[Cult Guildmage]], the dragon was literally [[Dragon Whelp]], etc.

We just like to make cool pets.

Originally posted by summerfield4

Wizards never listens to its customers is a daily comment on every single post in here.

They adressed most of the hot topics on this reddit in a single update. Why split hairs over event/content costs, thoose could be subject to change in the future.

Lets bloody rejoice over the fact that they are testing out phantom draft, cube, human drafts are in the pipeline, some QOL improvements (chat and emote have been requested on this reddit on a daily basis.) Improving new player experience is also not extraneous to established/longtime mtg players as we all have an interest in seeing this game grow for many reasons.

If nothing else, this shows that they do indeed listen to what we say.

Great work Wizards, thank you.

I'll pass along the compliments. Thank YOU for playing!