WotC_Lexie

WotC_Lexie



13 Jul

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Well, allowing non-constructive rant posts is a double edged sword. On one hand, it gives people a safe space to vent and get some of the feel bads out of their system. On the other, it means I can't really participate in the conversation or gather meaningful feedback.

Be nice to others, please... Even when you're mad.


01 Jul

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@EverKira:

Hey [[58194,users]] do you have any news on when the next update is coming and if they are going to be addressing the people who are unable to play since Core 2021 dropped 5 days ago?

Unfortunately no new news yet. Sorry. :disappointed:


30 Jun

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@vulcanlogician:

I can understand why they don't create an off topic board. That'd be more trouble than it's worth-- for users and for WotC.
One thing we might try is creating a thread just for people to post their account usernames with the intention to play casual games. I know there is already a pinned thread for general matchmaking... a thread where we can post stuff like, "Hey, I am looking to play off-meta stuff, etc." But I've gotten mixed results from it. I specifically said I prefer brews in my post and that netdecks were cool but no top-tier nonsense. But people who friended me seem to be split into 2 categories. People who bring stuff like Temur Rec to duel me with, and people with starter decks.
So maybe we could create a new thread just for casual/off meta seekers, and then ask if it can be pinned. Now, we already have the one pinned thread devoted to direct challenge connections, so, unless the new thread gains ...
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@bigaxd:

@WotC_Lexie:


@Some Rando:

@WotC_Lexie:


@Potdindy:
[[58194,users]] check this out. Lots of ppl would love something...anything to give casuals something relaxing.
I totally understand the want for a more casual format. I think a decent temporary solution would be to get a group together and direct challenge each other. You can set game stipulations and go from there. It would basically be how things work in a local game store!
Perhaps a way to friend people in the game, who we had fun playing against, might make that a more realistic option. Right now it's very hard to friend people because they decided to hide player's secret numbers, even here on the forum. While I have your attention, maybe an Off Topic section of the forums would be nice too.
There is...
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@Some Rando:

@WotC_Lexie:


@Potdindy:
[[58194,users]] check this out. Lots of ppl would love something...anything to give casuals something relaxing.
I totally understand the want for a more casual format. I think a decent temporary solution would be to get a group together and direct challenge each other. You can set game stipulations and go from there. It would basically be how things work in a local game store!
Perhaps a way to friend people in the game, who we had fun playing against, might make that a more realistic option. Right now it's very hard to friend people because they decided to hide player's secret numbers, even here on the forum. While I have your attention, maybe an Off Topic section of the forums would be nice too.

There is a pinned post in General where people have posted their in-game names, so you can add them. If you ha...

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@Potdindy:

[[58194,users]] check this out. Lots of ppl would love something...anything to give casuals something relaxing.

I totally understand the want for a more casual format. I think a decent temporary solution would be to get a group together and direct challenge each other. You can set game stipulations and go from there. It would basically be how things work in a local game store!


29 Jun

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We'll be updating that soon, but you can find the July events here for now.


26 Jun

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@Ragor:

@WotC_Lexie:
If you can, please submit your issue with logs on our bug forum!
Now that's where we have another problem. Few days ago I had problem with endless "checking for updates" bug and tried to submit bug report. Guess what? Couldn't do that. Every time I tried clicked on Submit button it would just hang up there almost same way as the game was hanging on checking for updates screen.

That might be because the files you were submitting were too large. We very recently increased the file size limit, so that should prevent this from happening going forward.

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@Beldin_13:

Same thing happened to me with 3 packs. Black screen, so I re-load. Back in, and no packs.
Still waiting on a reply / resolution.

Tickets are answered in the order they're received, and as you can imagine there are quite a few tickets to go through right now. It may take a bit for them to respond. Thank you for your patience!

Post

If you're having issues in-game, please post here with your issue instead of making a separate post! Lets get everything in one place, instead of multiple threads. If you're having a problem that someone else posted, give it a "like". No need to post again. Please don't post "same" since it doesn't help and really clutters the thread. If you can, please submit your issue with logs on our bug forum!

Current known issues:

Black screen- We have identified the cause of this issue, and we’re working towards releasing a hotfix as soon as possible. While there is no ETA at this time, we will update you with maintenance information as soon it’s available.

Soc...

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@FatalRoundHouse:

I did not get a pack from the purchase I made from the deals section in the store or from the mastery pass. I know there’s a bug section to report but I can’t figure out how to use it. There have been so many bugs in the past where I tried to spend time reporting them and I just gave up.

Submit a ticket with our support team! They'll be able to check your account. Link is at the top of the page.


25 Jun

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@Gunner:

@Gunner:


@Gunner:
Nothing on the calendar. Anyone heard why?
https://magic.wizards.com/en/content/all-events-sc...

Sorry, for July.

WotC_Lexie, any idea when we'll see the upcoming Arena events?

I'll follow up on this, and let you know!

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We're still doing maintenance, it should be available when the update is done. :slight_smile:

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@nightwalker14:

Do you know which time the Mac version will be launched/available in epic games launcher?

Should be available when maintenance is over!


22 Jun

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Super excited to let people know that MTG Arena is coming to macOS on 6/25, via the Epic Games Store! Check out the details here.



10 Jun

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I should have a card list to share today! :heart:


08 Jun

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Hey all! Dropping this here as well.

"We have a suspension update for Historic. We have decided to suspend Winota, Joiner of Forces, effective today at 2pm PT. Learn more here."


21 May

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I'll pass it along and have someone look into it!