WotC_Lexie

WotC_Lexie



02 Apr

Comment

@Chaghatai:

@WotC_Lexie:


@Chaghatai:

@WotC_Lexie:


@Garth:
Am I the only one who is not interested in the new set? When I saw the new trailer, it didn´t look like Magic, but like Pokemon - catch them all. The plane of biggest and weirdest monsters of all shapes. And they even put Godzilla in there.
This game is for children now. Where is New Phyrexia? Eldrazi? Innistrad? All the dark and beautiful realms? This is the first time I am not interested in the new set. Anyone feels the same?
One of the coolest things about Magic is that there is something for everyone.
... For example, Mothra. Mothra is all for me. I am the Moth Queen.
I don't want one of those "things for everyone" to be licensed cameos—IMO MTG should be about MTG and inclusion of outside I...
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@archiel:


look at the architecture of human cities, how does that shown on Mothra card fit in the same world?

Well, she thematically does (giant beasties) but visually doesn't. That is why Godzilla and Mothra are alternate art. :grinning:

Comment

@Chaghatai:

@WotC_Lexie:


@Garth:
Am I the only one who is not interested in the new set? When I saw the new trailer, it didn´t look like Magic, but like Pokemon - catch them all. The plane of biggest and weirdest monsters of all shapes. And they even put Godzilla in there.
This game is for children now. Where is New Phyrexia? Eldrazi? Innistrad? All the dark and beautiful realms? This is the first time I am not interested in the new set. Anyone feels the same?
One of the coolest things about Magic is that there is something for everyone.
... For example, Mothra. Mothra is all for me. I am the Moth Queen.
I don't want one of those "things for everyone" to be licensed cameos—IMO MTG should be about MTG and inclusion of outside IPs breaks that spell, spoiling the immersion
As soon as I see Godzilla, I'm thinking about the world Tohei crea...
Read more
Comment

@Garth:

Am I the only one who is not interested in the new set? When I saw the new trailer, it didn´t look like Magic, but like Pokemon - catch them all. The plane of biggest and weirdest monsters of all shapes. And they even put Godzilla in there.
This game is for children now. Where is New Phyrexia? Eldrazi? Innistrad? All the dark and beautiful realms? This is the first time I am not interested in the new set. Anyone feels the same?

One of the coolest things about Magic is that there is something for everyone.

... For example, Mothra. Mothra is all for me. I am the Moth Queen.


31 Mar

Comment

One person roping you (or even multiple people for that matter) doesn't mean that we "do nothing". It just means that people are rude and do it. Of course the more matches you play, the more people you'll run into with a bad attitude. People do this kind of thing on every game ever.

Rest assured that we do take action on accounts that are repeatedly reported for roping. Just because you don't see it, or experience it from multiple people, doesn't mean that we don't take it seriously! Report the player so we can look into taking action.


30 Mar

Comment

@CaptainCaveman#95958:

What if you are one of those people (like me) who refuses to use Twitter , Facebook and all that other junk? I do NOT want to set up a Facebook account. I do NOT want to set up a Twitter account. I would have no issue walking into my LGS but of course during these times they are closed. So what then?

You can look at their social media to see if they're participating, and then call or email them.


27 Mar

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@JohnnyCLU van Damme#41591:

my store had me post my screenshot to their discord. and others are too. is that correct? or does it need to be social media so Wizards can see it too?

Nope, just Discord is totally fine!


(Editing to say that if this is your first time using Discord, it is SUPER easy to use and you're going to love it! I have used a LOT of voice clients to play games and Discord is by far my favorite.)

Comment

@Karede:

@WotC_Lexie:


You don't need to go through Discord, unless that is what your local game store of choice is using to communicate with people. If your local game store doesn't link their social media accounts on their website, I suggest trying a game store in the closest major city to you.
This is a terrible event and you should pass this info along. There are a lot of people like me who don't have a local scene. The last card shop around here that did any events closed years ago. What am I supposed to do? Go beg on random Facebook MTG pages?

It doesn't have to be from your local scene if you don't have one, and you don't have to "beg". Just look at their Facebook wall to see if they're involved, or message them like "Hey are you participating in the FNM at Home Arena event?" In my experience, stores are most active on Facebook.

Comment

@JohnnyCLU van Damme#41591:

This is a lot of work for a sleeve...

If you deem that it is too much work for a sleeve, then you don't HAVE to go through the steps to get the sleeve. You can still participate in the event. The FNM at Home events is just one of the things we're doing to connect with local game stores in these hard times. We want to build community and connect folks (online). :slightly_smiling_face:

Comment

@Fenax#25789:

Hello ,
I experiencing black screen issue.
Two updates ago, i receive a black screen with Arena cursor and no sound. I've tried Wizard's fix they put on the forum and it doesn't work. I've uninstalled/reinstalled many times and used Wizard's supposed fix both times with no success.Found a way to fix it? I don’t play Magic for weeks now cause this problem.
I've spent days trying to fix this issue with no success so far... I tried everything and anything in the troubleshooting guide, I use the latest version of parallel desktop because I use a MAC, before it all worked now with new updates no.
Unfortunately Mac isn't supported by us yet, so if you have already tried the suggested update fix I'm not sure how else to help. :slight_frown:
Comment

@Toper Harley#09775:

Hello ,

I have the same problem (black screen).
I use a Windows 7.

Please fix it.


If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

Comment

You don't need to go through Discord, unless that is what your local game store of choice is using to communicate with people. If your local game store doesn't link their social media accounts on their website, I suggest trying a game store in the closest major city to you.

Comment

@ajBads#03877:

I have an issue regarding "FNM at HOME" event. I cannot find LGS near me to claim codes for card sleeves due to I am only playing MTG Arena and not paper cards. Kindly help players like me to claim codes by alternative way (e.i. emails).

Keep reaching out to local game stores! I would bet that one within a few hours of your home is participating, though it may not be one in your immediate city. :slightly_smiling_face:


25 Mar

Comment

We are aware and investigating! Please refer to our status page for updates.
https://magicthegatheringarena.statuspage.io/

Post

your game isn't working, the first place to look is our Status page. It is linked at the top of this page under "Status". It is also linked on the forum home page. Our Status page will show if there are any issues currently happening with the game. That page also gives updates as to whether things are resolved. We are now actively monitoring.

644e535342c722b97eb036b800a2f229c932a36c

Keep an eye on that page and we'll update everyone as we have news!

Comment

PUBLIC SERVICE ANNOUNCEMENT!

If your game isn't working, the first place to look is our Status page. It is linked at the top of this page under "Status". It is also linked on the forum home page. Our Status page will show if there are any issues currently happening with the game. That page also gives updates as to whether things are resolved. If that page does not say that things have been resolved, then our investigation is still ongoing.

My advice is to stop trying to start a match until this is resolved. Trying to play the game while the game is having issues never goes well. Just keep an eye on the Status page and we'll update folks when things are resolved. No need to reply "sam...

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23 Mar

Post

While we’re social distancing IRL, let’s find new friends on MTG Arena! Reply to this post with your in-game name (with [[71694,hashtags]]), your favorite format on MTGA, and your favorite card. Then scroll down through the replies and add people that you’d like to play with!


P.S. Please don't reply more than once! Let's keep this post as clean as possible. :slightly_smiling_face:


19 Mar

Comment

@goblininstigator:

Is there not going to be an update today that addresses this issue?
It's been upvoted more than 1100 times on the Bug Report forum and it still seems like WotC is still pretending like nothing is wrong?

We definitely know that something is wrong. That's why we posted this fix on 3/12!

If you are running into a black screen upon update, your computer just needs to be updated! Please download the latest version of Visual C++ vc_redist.x86.exe to fix this. You can do so here: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads


18 Mar

Comment

@apollo#45276:

@WotC_Lexie:


@l1zard:

@Potdindy#45512:
Oh so we get the art f we purchase the lair?
No. You have to pay for it.
You got an MTGA code for the card styles (these four arts) plus a Thalia card sleeve if you purchased that Secret Lair drop. So basically what you see in the image of the first post.

Lexie,
This past Saturday, when I got back in to the game after the update, I purchased a bunch of the new cosmetics including both the Thalia SL bundle and the Turn 2 bundle including the style for the original Thalia art. Today, trying to put Thalia into a deck, it's letting me select any of the SL styles but NOT the original art's style, saying I have to purchase it in a bundle, with a link to the store where... The Turn 2 bundle shows as still unpurchased. Yet I have double checked and I do h...
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17 Mar

Comment

@Icarusael#20915:

@WotC_Lexie:

@Icarusael#20915:


@archiel:


https://forums.mtgarena.com/forums/threads/63908?page=1

Well, I installed that thing, it fixed my problem but now almost every game I play, it freezes my laptop and I gotta reboot my laptop. This is BS. Is there a way we can get reimbursement for the Mastery Pass? At least partial reimbursement? I do not want to continue playing this game because they are just stealing my money right now. Everything as been fine for the past months and then they decide to update the game and someone at this company can't do his job right and tons of players are having problems, none are being...
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