ZOS_GinaBruno

Thanks for the additional info, everyone. We're continuing to investigate.

Hey everyone, just confirming we've seen your reports here and we are actively investigating. We'll let you know when we have information to share.

Edit: Just to confirm, everyone experiencing this issue is crashing before logging in? Has anyone managed to actually log in?

Welcome to The Elder Scrolls Online v7.3.5 and the beginning of the Legacy of the Bretons year-long adventure! This first DLC features two challenging new PvE dungeons, Coral Aerie and Shipwright’s Regret, where you’re tasked with investigating the remnants of the once-proud All Flags Navy and assaulting a costal hideout of the mysterious Ascendant Order. Completing these dungeons also gives you the opportunity to obtain a number of new item sets, collectibles, achievements, and more.

As part of the free base game update, we are excited to add account wide Achievements so an Achievement you earn on one character will be shown as complete on all of your characters. We’ve also added several new PvP item sets that are earned from Rewards of the Worthy and Imperial City, in addition to a unique PvP Outfit Style.

We hope you enjoy this latest DLC, which is approximately 2.52GB in size.
... Read more

At this time, we are going to need more time to complete maintenance. As such, the PTS will remain offline until tomorrow when we are able to finish everything up. Thanks again for your patience.

hafgood;c-7536801

ZOS_GinaBruno;c-7536792

Hey all, just want to let you know we are aware of this issue and have it documented to fix in a future patch.

Just out of curiosity which patch? Why not in the update? If you know what the problem is why not fix it rather than putting out a bland statement like this?

Future patch? That could be this year, next year, five years, never. Try to actually give some meaningful information when you respond to threads such as these.

Assign it to a patch number and put on the thread the expected patch release its assigned to. Its not hard to do, it really isn't. Try a bit of transparency for a change instead of the usual flannel.

We know there's a problem, yes, but a fix hasn't been worked on yet so there's no way to know which patch the fix will go into. There are a lot of other task... Read more

Hey all, just want to let you know we are aware of this issue and have it documented to fix in a future patch.

Hi everyone,

This Wednesday, March 9 starting at 6am EDT / 12pm CET, we'll be taking the Xbox NA megaserver offline for maintenance to fix a small number of players that recently experienced a rollback. Any character that was affected by this issue will be restored to their state from February 28, and we have already deployed a hotfix to prevent this from happening further. We can assure everyone this only affected a very small number of players and only on Xbox NA.

We anticipate this maintenance to be complete by 10am EDT / 4pm CET. Thanks for your patience!

Update: We have completed our hotfix on the backend to prevent this issue from reoccurring. On Wednesday starting at 6am EDT, we'll take Xbox NA offline for maintenance to fix any character that was affected and they will be restored to their state from February 28. Again, we can assure everyone this only affected a very small number of players and only on Xbox NA. Thanks again for your patience!

SeaGtGruff;c-7536445

I believe the new companions should be completely separate from the Blackwood DLC. Although companions are a feature that was first introduced with Blackwood, each companion is completely independent of any others, and the only reason you need a given expansion would be so you can access the specific zone where a given companion is found, along with any other zones where the companion's story quests are located-- and IIRC, for Bastian and Mirri those were base game zones, not DLC zones. I can't imagine that ZOS would introduce any new companions who required some other DLC beyond whatever chapter they were introduced in.

Correct. The new Companions - Ember and Isobel - only require the High Isle Chapter to unlock; the entire system is not tied to Blackwood.

OSUBucks1967;c-7536441

ZOS_GinaBruno;c-7535426

Hey everyone,

As Kevin mentioned, this issue is being worked on by the team. We are currently testing a fix for this and if everything passes, we will deploy the fix early next week and also fix any affected characters (which we can confirm is a very small number and only affects Xbox NA). Echoing what our Support Team noted in the ticket, please hold off on playing on any affected characters until we publish a fix. Doing so won't necessarily break anything further, but you are likely to lose any additional progress you've made.

Details are still being worked out but we'll give you an update as soon as everything is locked in; we should have more information on Monday.

@ZOS_GinaBruno Good afternoon Gina, do you have any updates for us on this issue and when we might be seeing the fix go live to address this issu...

Read more

Stanx;c-7535448

ZOS_GinaBruno;c-7535426

Hey everyone,

As Kevin mentioned, this issue is being worked on by the team. We are currently testing a fix for this and if everything passes, we will deploy the fix early next week and also fix any affected characters (which we can confirm is a very small number and only affects Xbox NA). Echoing what our Support Team noted in the ticket, please hold off on playing on any affected characters until we publish a fix. Doing so won't necessarily break anything further, but you are likely to lose any additional progress you've made.

Details are still being worked out but we'll give you an update as soon as everything is locked in; we should have more information on Monday.

Can you confirm if this will be fixed for players that haven't realised they've been affected or just those who have raised tickets?

...

Read more

Hey everyone,

As Kevin mentioned, this issue is being worked on by the team. We are currently testing a fix for this and if everything passes, we will deploy the fix early next week and also fix any affected characters (which we can confirm is a very small number and only affects Xbox NA). Echoing what our Support Team noted in the ticket, please hold off on playing on any affected characters until we publish a fix. Doing so won't necessarily break anything further, but you are likely to lose any additional progress you've made.

Details are still being worked out but we'll give you an update as soon as everything is locked in; we should have more information on Monday.

The Elder Scrolls Online v7.3.4 is the final incremental patch before Ascending Tide launches on March 14 for PC/Mac/Stadia and March 29 on consoles. In this patch, we’ve further adjusted Undaunted reputation gains, updated the stats for Deadly Bash, fixed additional bugs in Coral Airie and Shipwright’s Regret dungeons, and more. The size of this final patch is approximately 140MB.



In this patch, we have further adjusted Undaunted reputation gains to support Account Wide Achievements. In addition to increasing the amount of Undaunted reputation gains on most sources, we have also added new ways to gain even more Undaunted rep. This was done in an effort to make sure you have some more options and progression is not negatively impacted.

The current full values are illustrated in the table be... Read more

Hi all, here is the Account Wide Achievement Q&A we've been working on: https://forums.elderscrollsonline.com/en/discussion/598865/

Hi everyone, thanks so much for staying patient while we worked through gathering answers to some of your questions about Account Wide Achievements. We know everyone is extremely passionate about achievements. So much, in fact, that globally we have granted over 1 billion achievements! As high as that number is, this surprisingly isn’t the largest footprint of player generated data. As ESO continues to grow and evolve, we need to be proactive and find ways to ensure the data will always be available in real time.

Lately, we have been working on ways to trim the data footprint while still recording all the monsters you slay, items you hoard and achievements you ding. By consolidating achievements, we can retain and improve the way the game handles this type of data and the overall experience. With the database’s overall footprint reduced, it will more performant across the board, which may manifest itself in faster load screens and improved performance on other database-he... Read more

Thanks for all the feedback on this set, everyone. Just wanted to make you aware that we've implemented a few changes to Nunatak in today's PTS patch, along with a Dev Comment so you have a better understanding of our vision for this set.

Sorry for the delay, all. Just published today's patch notes here: https://forums.elderscrollsonline.com/en/discussion/598717/pts-patch-notes-v7-3-3

The Elder Scrolls Online v7.3.3 contains several more fixes and adjustments for the Ascending Tide dungeons and High Isle Prologue Quest, some fixes for housing, and adjustment for the Nunatak Monster Mask, and a change to how Museum Achievements function with the upcoming Account Wide Achievements. The size of this patch is approximately 205MB.



[list]
[*] New Features/ Updates / Big Changes[list]
[*] Museum Achievements[/list]
[*] Fixes & Improvements[list]
[*] Chapters & DLCs
[*] Combat & Gameplay
[*] Base Game
[/list]

Update: All new campaigns are now open. Thanks for your patience!

New campaigns are still getting spun up, but wanted to call out the new Coldharbour campaign listed above is actually part of Cyrodiil and not Imperial City (and original post has been edited to reflect).