Greetings @Emay ,
Thank you for sharing this!
Please, follow the hints above and turn off your mods to see if this is still happening.
Greetings @Emay ,
Thank you for sharing this!
Please, follow the hints above and turn off your mods to see if this is still happening.
Greetings @phoenixcommand ,
Thank you for reporting this issue to us, but could you please use the given Bug Report Template?
This template has most of the information we need to start investigating and will make the process a lot quicker for everyone
You can find it here: ...
Read moreGreetings @LoveCox ,
Would it be possible for you to share a video with us of this so we can have a better understanding?
Thank you in advance!
Greetings @devilseyes21 ,
Do you find this behavior on Official servers as well or only in Single-Player?
If only in Single-Player can you try to back up your saved game and start a new save to see if its an issue on the saved game only?
Thank you in advance!
Greetings Exiles,
Can you let us know if you’re still finding this behavior when dying and/or when logging in for the first time of they day?
Thank you in advance!
Greetings @robertolucyopradoper ,
Please follow the stated in the Official servers guidelines to submit a ticket:
Read moreGreetings @Arnaldo70 ,
Please follow the stated in the Official servers guidelines to submit a ticket:
Read moreGreetings @Xanathoss ,
Please follow the stated on the Official servers guidelines to submit a ticket. Make sure to select “Official server performance” as the issue type.:
Read moreGreetings @Telavor ,
Can you, please, turn off the mods in order to see if this is still happening?
Thank you in advance!
Greetings @Raze26 ,
Thank you for sharing this!
Can you let us know if you’re still finding issue after the server restart?
Greetings @bfazekas ,
Thank you for sharing this!
Are you able to find this happening on official servers, on only on private servers?
Greetings @Arnaldo70 ,
Thank you for reporting this issue to us, but could you please use the given Bug Report Template?
This template has most of the information we need to start investigating and will make the process a lot quicker for everyone
You can find it here: ...
Read moreGreetings @KorgFoehammer ,
Thank you for your report. Please follow the steps to verify your game files:
Please, also make sure you have you’re drivers updated specially the audio ones,
If the issue still persists, please let us know!
Thanks in advance.
Greetings @wonderingraven ,
Can you, please, let us know for which screenshot what was the server you’re playing on as well as the character name?
Thank you for sharing this, @tobbiusness !
Yes, indeed I saw the new info.
I’ve shared it with the development team so they can further investigate.
Thank you again for sharing this and we wish you a great day!
Greetings @Lonelynorthwolf ,
Our support team has the pleasure to assist our players whenever possible.
Depending on the current ticket volumes it may take some time for our team to assist you, however they will reach you as soon as possible.
Thank for sharing this, @EnderGirl1500!
Can you, please, share your saved game and share your friends’ logs so our development team can verify it?
Greetings @Sequoya ,
Less than a month ago all servers from North America and Asia were changed and when this happens the favorite servers may disappear from your list, which means that you need to manually access the server again so it can be set as favorite.
You can find more information on the following post: ...
Read moreGreetings @oldgamercell ,
Thank you for reporting this issue to us, but could you please use the given Bug Report Template?
This template has most of the information we need to start investigating and will make the process a lot quicker for everyone
You can find it here: ...
Read moreGreetings @SDShannonS ,
Thank you for your report. Please follow the steps to verify your game files:
If the issue still persists, please share your saved game with your friend so your friend can host the game to see if this is still happening.
Thanks in advance.