thearcan

thearcan



05 Aug

Comment

Originally posted by Knuppen

The progression accolade worked for me after logging out and in again. Finally got the Monarch of Enoch

Great to hear!

Comment

Originally posted by vapoorer

I guess thats fair and understandable.. But man i really want to play this patch already. :(

I very much understand :(

Comment

Originally posted by davidmako

Hey, thanks u/thearcan for hearing out our frustrations with this topic and for trying to help us understand.

No worries, I'm always keen to shine a light on the behind the scenes as much as I'm able to.

None of the team are happy with the situation and everyone is trying their best for the game and for the players. That's why I'm eager to explain the going ons, so that you too can see our thought processes and understand that such decisions and situations are not bourne of complacency or a lack of care.

Comment

Originally posted by jmblue52262

I'm still stuck at 99% as well. Logged off then logged back on

if you still dont have any luck in a few hours, please do DM me your gamertag and then let me know here that you have.

Comment

Originally posted by ipStriderLord

Same for me, 99% yet... :(

if you still dont have any luck in a few hours, please do DM me your gamertag and then let me know here that you have.

Comment

Originally posted by Electrical-Car912

Okey thx for the answer thearcan. Will check in few hours and reply here.

if you still dont have any luck in a few hours, please do DM me your gamertag and then let me know here that you have.

Comment

Originally posted by vapoorer

Thx for the update

However what i dont understand is the game currently has the bug crash issue already.

You not releasing the patch because you dont have a fix yet for it wont change anything for the crashes but it will change all the other stuff you have added in the patch.

So why not release the patch so we can atleast get all the other stuff, while you continue to work on the fix for the crash.

I really dont see why this patch needs to be held even longer unless you guys also have not finished the other stuff too. Which is what it seems like it to me at this point.

After all one of the last patch you released had issue too and you decided not to delay it further and still released it so we can benifit from the majority of the patch..

At this point its been weeks of delay. Just release the patch so we can get all the other stuff to play with and once you have a fix for the crash do another patch.

NGL its getting a bit ridic...

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There is a chance that the continual tinkering of the code that has been required has led to further issues. Ideally it hasn't but when you have to go into the fundamental code and apply the changes that we're doing, that risk is not zero.

If we were 100% certain that the crash rate of the patch is the same as the live build, we would likely just bite the bullet.

However, as there is an outside possibility that it makes things even a little bit worse, it's not something we want to risk, especially as our previous judgement on how widespread an issue was didn't fully align with the prevalence of the issue out in the wild.

Comment

Originally posted by davidmako

Thanks for trying to explain.

I can understand the necessity to figure out a fix for those players asap. But other code changes (for the balance changes as you stated) might not change anything for that issue. And while these players wait for a fix everybody else that still gives a damn is also still waiting...

The absolute need to tie those things together is the conundrum why people are frustrated. If it delays one patch a few days, whatsoever, but this could have been 2 patches weeks apart.

I responded in this thread here on a similar question from you.

But I would add that an added complication is that theoretically, we could always be only "24 hours from a green light for the patch". And to split and rebuild the patch with different content, then test is again would probably take a week. Probably longer given the different things that would have to be systematically removed from the build in order to separate things out.

If we had known that ...

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Comment

Originally posted by davidmako

Sorry for my ignorance here: How can the patch for the balance update and the crash issue be baked together if the guys are still working on the latter?

The crash issue was introduced in the previous patch. The game is its form from that release is what was built upon for these patches. So all changes we've made for this current patch ultimately have the same foundation - which is the previous patch.

Comment

Originally posted by difractedlight

It seems like a patch should be separate from buffs. The patch would fix issues, while buffs are just changes to existing skill values. Why are they dependent on each other.

They've all been baked into the same stream at this point and the fact that the crashes were introduced in the previous patch makes splitting the current patch into "buffs" and "other stuff" very difficult at this point.

We've looked at a fair few different scenarios in order to try and support you and get you fun stuff sooner.

Comment

Originally posted by davidmako

Sorry guys but this is a joke, right?

2 1/2 weeks ago they wanted to release balance changes which some would consider a 'content update' (meaning other than bug fixes). But because they can't seem to figure what makes the game crash at launch for a few people since the last patch nobody can enjoy those balance changes. And those players with crashes still have those issues anyway.

In early April we got immediate nerfs 6-7 days after launch while there were serious issues affecting way more of the player base. But we heard the team doing balance was a different one than the one doing fixes. The balance team had a while now to work on some more balance changes, but now that update is tied to a bug fix...

I am really confused.

Some of these balancing changes require code support since they aren't just changing numbers but also how skills function - for example, the change to the Devastator's Boulderdash ability to stop the skill - they aren't something that can be done via the backend.

If the people encountering this issue were quite low, we would be less likely to let such an issue hold us hostage, but the number of players affected is greater than we are comfortable subjecting to the issue in the interest of the wider community.

Comment

Originally posted by Electrical-Car912

Just connected right now to see if the progression accolade is fixed but that's not the case, still at 99%.... Is it normal ?

The fix might still be taking a bit of time to deploy, so please do keep checking back over the next few hours. Please do let me know if anything changes (or doesnt).

Comment

I saw that you were more interested in the sci-fi aspect of the game, so this will probably be an unusual recommendation... but thematically speaking, Joseph Conrad's Heart of Darkness was fairly influential in the game's narrative envisioning.

This is only a recom...

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Post

Hello everyone,

Welcome to another Dev News Thursday.

https://preview.redd.it/n1gxzxlg3kf71.png?width=2058&format=png&auto=webp&s=53714f1a3648bf2e0fa5c3df1af0725a7db96292

Patch News:

  • We know that you were hoping for a patch release today. We were hoping for it too. Unfortunately, due to the ongoing crash-on-boot issue that is continuing to block this release, the latest patch will not be arriving this week.
  • As our investigation into the crash issue has progressed, we have implemented a number of targeted hot fixes onto the latest patch build but they have proved ineffectual against the issue we’re focusing on in particular. Each Hotfix itself can take a coup...
Read more External link →

04 Aug

Comment

Originally posted by rjmcready272

Happens every single run with my Trickster. Automatic shotguns hits don't register or the gun simply won't fire.

Do you experience this with specific enemies (Perforo or Humans)? And do you experience it in open spaces or when you're close to cover?

Comment

Originally posted by Smilne1988

I'v had this probably for awhile now, tryed everything to fix it...Is there anything on your guys end that could help?

I'v had this probably for awhile now, tryed everything to fix it...Is there anything on your guys end that could help?

We're looking into it and hoping to be able to do a server wide heal as soon as the heal has been tested and confirmed.


03 Aug

Comment

Originally posted by NGRU_Storm

Yes thearcan, you ARE confused. I'm obviously beating my head against the paradigm wall here. You sir, would not have lasted long as either a manager or employee under my tenure.

I digress (shaking my head).

Saints alive, I think I've just realized where the misunderstanding is. You believe that by writing tl;dr I didn't bother to read and therefore share the information I (myself) personally gathered from the rest of the team. That I don't care about the information I put out.

That's not what a tl;dr is.

URBAN DICTIONARY: tl;dr

B) Also used by someone who wrote a large posts/article/whatever to show a brief summary of their post as it mig...

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Comment

Originally posted by NGRU_Storm

Yes thearcan, you ARE confused. I'm obviously beating my head against the paradigm wall here. You sir, would not have lasted long as either a manager or employee under my tenure.

I digress (shaking my head).

Just to confirm:

You're saying that providing readers with MORE options to get information is a bad thing and everyone should be expected and forced to read the longform?

Comment

Originally posted by NGRU_Storm

I quite vehemently disagree with your stance on "tl;dr" usage. Best practice? I think not. SquareEnix/PCF provides you with detailed information to present to the community, which you then paraphrase into a tidy bullet point presentation. This presentation is targeted at individuals (which you and others claim) have an attention span less than that of a goldfish.

I'm a very discerning reader and I strongly believe there are those in this community who are the same. In fact, I would wager that the majority of this forum's members are not 9-13 year old gamers who (perhaps) have shorter attention spans. For this age group, a condensed version of detailed information is (again, perhaps) a better course of action. Older and more mature SquareEnix/PCF Outriders gaming aficionados carefully read the information you purvey in a decidedly different manner. We (the older gamers) seek more detailed information in an effort to help better the game, through ideas and suggestions we ...

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I'm a bit confused now - you get both the longform and the shortform tl;dr information. So why is providing both options a bad thing?

Players such as you can enjoy the longform, while others with less time or attention can use the tl;dr in the index.

The existence of a tl;dr does not mean that the longform updates are any shorter.

Comment

Originally posted by NGRU_Storm

u/thearcan, if insulting you was my goal, my comments directed at you would have been much more caustic. I was simply echoing thoughts presented by a game reviewer whose views are in line with my own. Please, allow me to explain:

When you word a post to update the Outriders community on information you’ve been presented to read and disseminate, “tl;dr” IS NOT something we should see in your posts. That acronym (which means “too long; did’t read”) speaks deleterious volumes to discerning readers. “tl;dr” says, “I couldn’t be bothered to read all information presented by PCF for community circulation”. It also places you firmly in the CSR category (quite effectively), but not irreversibly.

As our community manager (our direct line of information from PCF Devs) we literally hang on your every word. I personally, appreciate just how difficult your job can be, considering my many years of experience in regional management. I ca...

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tl;drs are actually considered best practice when CMing and I've used them since the very early days.

It is very well known that attention spans on the internet are microscopic and that most internet users read only headlines and skip over the details. Oftentimes you can expect no more than 6 seconds of someone's time before they move on.

The written updates I put out are long and I am under no illusion that every single reader wants to chew their way through all the explanations - they just want the key info. That's what the tl;dr provides.

For everyone else, who is interested in the behind the scenes, the longer version is there with as much info as is necessary.

My updates are not just targeted at reddit users. They're targeted at the entire community (which is always more populus than any given subreddit), so they need to cater to as many different people as possible.

I don't doubt at all that you have plenty of experience being a regiona...

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