ubi-smash

ubi-smash



13 Aug

Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @Amadon_Red , we appreciate you contacting us here, however, our team are only able to offer support on these forums in English at this time, apologies for this. If you are in need of any assistance and would like to request support in your preferred language, please open a ticket with us ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @Amadon_Red , we appreciate you contacting us here, however, our team are only able to offer support on these forums in English at this time, apologies for this. If you are in need of any assistance and would like to request support in your preferred language, please open a ticket with us ...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@Jahman_ Hi there! Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please open a ticket with us ...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@Jahman_ Hi there! Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this.

If you still require assistance and would like to request support in your preferred language, please open a ticket with us ...

Read more
Comment
    ubi-smash on Support Forums - Thread - Direct

@kngsleeze Hey there! When using any VPN software while playing any of our online titles may interfere with connecting to the Ubisoft services. As such, we recommend disabling any VPN software when launching the game to avoid any issues with connecting or disconnecting from the game. However, my apologies for any inconvenience this may have caused. If you have any questions, please let us know.

Comment
    ubi-smash on Support Forums - Thread - Direct

@kngsleeze Hey there! When using any VPN software while playing any of our online titles may interfere with connecting to the Ubisoft services. As such, we recommend disabling any VPN software when launching the game to avoid any issues with connecting or disconnecting from the game. However, my apologies for any inconvenience this may have caused. If you have any questions, please let us know.

Comment
    ubi-smash on Support Forums - Thread - Direct

@frozenfrozzy Hey there! Thanks for reaching out about this! To get information about your Ubisoft Account Username, you’ll need to speak with us one on one. To get started, please feel free to either create a support ticket, create a support ticket with our social media support on our ...

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    ubi-smash on Support Forums - Thread - Direct

@frozenfrozzy Hey there! Thanks for reaching out about this! To get information about your Ubisoft Account Username, you’ll need to speak with us one on one. To get started, please feel free to either create a support ticket, create a support ticket with our social media support on our ...

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    ubi-smash on Support Forums - Thread - Direct

Hey @r0ckisdead, sorry to hear this is only happening when playing Far Cry 5 on PS5. To confirm, have you exhausted all steps from our PS5 Troubleshooting Guide here to try and help with the game freezes you are seeing? If so, could you confirm if yo...

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Comment
    ubi-smash on Support Forums - Thread - Direct

Hey @r0ckisdead, sorry to hear this is only happening when playing Far Cry 5 on PS5. To confirm, have you exhausted all steps from our PS5 Troubleshooting Guide here to try and help with the game freezes you are seeing? If so, could you confirm if yo...

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    ubi-smash on Support Forums - Thread - Direct

Hey @leoleonardoiii, welcome to the forums! We have received similar reports of players encounter the same issues in Scott Pilgrim vs the World and have remedied this issue by completing our PC Troubleshooting Steps here. However, if you have tried all steps here, could you plea...

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    ubi-smash on Support Forums - Thread - Direct

Hey @leoleonardoiii, welcome to the forums! We have received similar reports of players encounter the same issues in Scott Pilgrim vs the World and have remedied this issue by completing our PC Troubleshooting Steps here. However, if you have tried all steps here, could you plea...

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    ubi-smash on Support Forums - Thread - Direct

@taklishim Thank you for sharing this information. Could you confirm if you have tried the workaround given by @TheeElf in the ...

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    ubi-smash on Support Forums - Thread - Direct

@taklishim Thank you for sharing this information. Could you confirm if you have tried the workaround given by @TheeElf in the ...

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Comment
    ubi-smash on Support Forums - Thread - Direct

@taklishim Thank you for sharing this information. Could you confirm if you have tried the workaround given by @TheeElf in the ...

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12 Aug

Comment
    ubi-smash on Support Forums - Thread - Direct

@whyareyoualive Hey there, thank you for sharing this video clip with us. I have shared this with the team to check further. In the meantime, could you try verifying your game files to see if there are any new results afterward?

Comment
    ubi-smash on Support Forums - Thread - Direct

@whyareyoualive Hey there, thank you for sharing this video clip with us. I have shared this with the team to check further. In the meantime, could you try verifying your game files to see if there are any new results afterward?

Comment
    ubi-smash on Support Forums - Thread - Direct

@whyareyoualive Hey there, thank you for sharing this video clip with us. I have shared this with the team to check further. In the meantime, could you try verifying your game files to see if there are any new results afterward?

Comment
    ubi-smash on Support Forums - Thread - Direct

@undondory While taking a closer look at this, have you tried verifying your game files to see if anything changes?

Comment
    ubi-smash on Support Forums - Thread - Direct

@undondory While taking a closer look at this, have you tried verifying your game files to see if anything changes?