ubi-smash

ubi-smash



03 Sep

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    ubi-smash on Support Forums - Thread - Direct

Hey @GLADI8ORDUDE, could you confirm if this is happening for any cloak you have equipped? Does this also happen when you turn the visibility of your helmet off?

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    ubi-smash on Support Forums - Thread - Direct

Hey @gladi8ordude! Along with the Scythe videos sent...

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    ubi-smash on Support Forums - Thread - Direct

@gladi8ordude Thanks for sharing these clips show what is happening when using the scythe. I provide the clips for our team to further take a look at.

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    ubi-smash on Support Forums - Thread - Direct

Hey @matthewr7935! We are actually investigating similar reports of this one not appearing for players. To provide further information for the team's research, could you ensure that your latest save is uploaded to the Cloud (You should see a Cloud icon on your save slot to confirm this)? This will allow the team to use your save to use in their investigation.

@StreetwiseLive Hey there! I moved your post over here since you were encountering the same issues as ...

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    ubi-smash on Support Forums - Thread - Direct

@bielik01 Thanks for sharing this video showing the behavior you encountering with these iron nodes in Ravensthorpe. I have given this video to the team to look into further.

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    ubi-smash on Support Forums - Thread - Direct

Hiya @yogisots23! It is possible that your image was too large, and you needed to crop it to fit in the post.

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    ubi-smash on Support Forums - Thread - Direct

Hiya @kury_kury! Thanks for contacting us here; however, our team can only offer support on these forums in English at this time; apologies for this. If you still require assistance and would like to request support in your preferred language, please open a ticket with us ...

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02 Sep

Comment
    ubi-smash on Support Forums - Thread - Direct

@iamkrillin Sorry for the stress this issue has been trying to remedy on your end. Since you have exhausted all steps we can provide here on the forums, could you create a support ticket with your ...

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    ubi-smash on Support Forums - Thread - Direct

Hiya @jamjamo999! Welcome to the forums! Our team is currently aware of this issue and has actively been investigating the cause of this problem when moving between console families. A workaround that has been provided in the meantime is to try completing a Reda contract to unlock Trophies that are still missing. Another is using the romance option for Petra/Randvi/Tarben after completing their quests. Let us know if any of these workarounds help out in the meantime.

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    ubi-smash on Support Forums - Thread - Direct

@bielik01 Sorry for the confusion there. The thread has been fixed. I thank you for sharing these screenshots with me. We are collecting save files for the team to check this further out, but any additional information provided is greatly appreciated. If they need any further information from their end, we will share this with everyone here. Thanks for your cooperation in the meantime. 🙂...

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    ubi-smash on Support Forums - Thread - Direct

@yvita1976 Hi there! My apologies for the difficulties you were receiving earlier with creating a support ticket. I see that you have a ticket created now, and I see that you have already exhausted all Troubleshooting Steps. Please note that your case is being looked into further...

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    ubi-smash on Support Forums - Thread - Direct

Hey folks! This has been passed on to our team however they were unable to reproduce this resurrection of Varin through their playthrough and asked for further information to look into this. @TheSmio, if you could confirm this save is uploaded to the Cloud, I will share the files with our team's research. Thanks! 🙂

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    ubi-smash on Support Forums - Thread - Direct

@guest-arbf6riw Hey there! This issue has been shared with our team after previous reports of other players encounter the same issues with acquiring this tablet. Our team has been investigating this and providing a fix within a later patch. However, I am sorry for the difficulties this has caused, and thank you for bearing with us as we resolve this.


19 Aug

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    ubi-smash on Support Forums - Thread - Direct

@screechingtard Hiya and welcome to the forums! To ensure that your rewards are registering in Splinter Cell Blacklist, please ensure that you have the latest version of Ubisoft Connect installed and you are connected online and not set to offline mode....

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    ubi-smash on Support Forums - Thread - Direct

@screechingtard Hiya and welcome to the forums! To ensure that your rewards are registering in Splinter Cell Blacklist, please ensure that you have the latest version of Ubisoft Connect installed and you are connected online and not set to offline mode....

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    ubi-smash on Support Forums - Thread - Direct

@Largo_Winch1 Thank you for supplying this information. After looking at your account, I can confirm that you have the Altair outfit on your account for Assassin's Creed Valhalla. I would try verifying your game files to see if you are still missing the rewards in-game after doing this. As for the rewards claimed in Immortals Fenyx Rising, could you send us a screenshot of the rewards claimed?

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    ubi-smash on Support Forums - Thread - Direct

@Largo_Winch1 Thank you for supplying this information. After looking at your account, I can confirm that you have the Altair outfit on your account for Assassin's Creed Valhalla. I would try verifying your game files to see if you are still missing the rewards in-game after doing this. As for the rewards claimed in Immortals Fenyx Rising, could you send us a screenshot of the rewards claimed?

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    ubi-smash on Support Forums - Thread - Direct

Hi there @bilajz, thanks for reaching out to us here! Usually, this error occurs when the payment information is incorrect somewhere. Please double-check the billing address and the payment information to confirm everything is correct before proceeding with the purchase. I would also try our Browser Troubleshooting Guide if you h...

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    ubi-smash on Support Forums - Thread - Direct

Hi there @bilajz, thanks for reaching out to us here! Usually, this error occurs when the payment information is incorrect somewhere. Please double-check the billing address and the payment information to confirm everything is correct before proceeding with the purchase. I would also try our Browser Troubleshooting Guide if you h...

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Comment
    ubi-smash on Support Forums - Thread - Direct

Hi there @justjimme! Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this. If you still need assistance and would like to request support in your preferred language, please open a ticket with us ...

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