ubi-smash

Hi there @justjimme! Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this. If you still need assistance and would like to request support in your preferred language, please open a ticket with us ...

@fifthblade146 Hey there! Thanks for reaching out about this! To get information about your Ubisoft Account, you’ll need to speak with us one on one. To get started, please feel free to either create a support ticket or create a support ticket with our social media accounts on ...

@fifthblade146 Hey there! Thanks for reaching out about this! To get information about your Ubisoft Account, you’ll need to speak with us one on one. To get started, please feel free to either create a support ticket or create a support ticket with our social media accounts on ...

@tr0gmar There are a few things you can try to help with your CPU usage.

Is v-sync (and g-sync if supported) on or off?
Are there any second applications open during the game (streaming, recording, chat, etc.)
Is it possible to extract a pattern of gameplay when the issue happens? (If you are seeing any spikes during combat, safe zones, Dead Zones, or if it has been randomly occurring)
Is it before or after any specific events?
You can also share your ...

@tr0gmar There are a few things you can try to help with your CPU usage.

Is v-sync (and g-sync if supported) on or off?
Are there any second applications open during the game (streaming, recording, chat, etc.)
Is it possible to extract a pattern of gameplay when the issue happens? (If you are seeing any spikes during combat, safe zones, Dead Zones, or if it has been randomly occurring)
Is it before or after any specific events?
You can also share your ...

Hey @gigaram, welcome to the forums! Sorry to hear this has been happening when playing The Division 2 the last few days. To help remedy the issue you are missing with your RAM usage, I would ensure that you do not have any other Background Applications running while play...

Hey @gigaram, welcome to the forums! Sorry to hear this has been happening when playing The Division 2 the last few days. To help remedy the issue you are missing with your RAM usage, I would ensure that you do not have any other Background Applications running while play...

@mrhans89 Awesome! Thank you for the update. Once they can review your ticket, they will get back to you as soon as possible. We appreciate you bearing with us in the meantime.

@mrhans89 Awesome! Thank you for the update. Once they can review your ticket, they will get back to you as soon as possible. We appreciate you bearing with us in the meantime.

Hi @dazahaf, sorry to hear you have been having issues with launching Far Cry 5. If you have already gone through all possible steps from our PC Troubleshooting Guide here, I would ensure you have no other ...

Hi @dazahaf, sorry to hear you have been having issues with launching Far Cry 5. If you have already gone through all possible steps from our PC Troubleshooting Guide here, I would ensure you have no other ...

Hey @texedo26, we receive similar suggestions and the team has been made aware of this. However, I'm afraid we don't have any unannounced game information to share. Please keep an eye on our social media channels for any new announcements.

Hey @texedo26, we receive similar suggestions and the team has been made aware of this. However, I'm afraid we don't have any unannounced game information to share. Please keep an eye on our social media channels for any new announcements.

Hey there, @senator2655 and welcome to the forums! Thank you so much for the kind words. I will make sure to pass this feedback to our teams on both the support and development teams.

Hey there, @senator2655 and welcome to the forums! Thank you so much for the kind words. I will make sure to pass this feedback to our teams on both the support and development teams.

@ivchobow Hey there, I'm sorry to hear this has been happening in-game for you. Could you describe in further detail if the loading is happening when accessing the game when launched or if you are seeing this loading time when joining any races or events in-game?

@ivchobow Hey there, I'm sorry to hear this has been happening in-game for you. Could you describe in further detail if the loading is happening when accessing the game when launched or if you are seeing this loading time when joining any races or events in-game?

Hey folks, sorry for the trouble this issue has been during races. Could you tell us if you are receiving any error messages in-game when this has happened or are you kicked directly out of the game and back to your desktop screen?

Hey folks, sorry for the trouble this issue has been during races. Could you tell us if you are receiving any error messages in-game when this has happened or are you kicked directly out of the game and back to your desktop screen?

Hi @kimikoomalley, if you are still missing the 7-day booster claimed from your Amazon Prime account, please create a support ticket here so we can take a closer look into the missing item for you. Thanks! ...