ubi-smash

Hey Fixer34! Welcome to the forums! We currently have a post referring to the Vulkan-1.dll error message. Please review and try all steps given here and let me know if you still receive this message. Thanks!

Thanks for the update! Could you confirm if you are using a VPN when playing? If you have tried all the steps previously provided, you can either send me a Private Message or create a support ticket with our live chat or email support so we can take a closer look into this with you! You can also create a support ticket with our social media support on the ... Read more

Hey everyone! If you are using an Nvidia graphic card and receiving the same Vulkan error message, please try installing the latest Vulkan Drivers for the correct operating system you are using.

Hello Kriexy! Welcome to the forums! Thank you for reaching out to us here! I am not seeing Twitch linked to your account. I would recommend linking your Twitch account from here: https://drops-register.ubi.com/ -- If you have further issues with linking both your Twitch and Ubisoft account together, please try our browser troubleshooting steps to ensure you are able to proceed with successfully linking your account together.

Hiya TrustyRabbit204! Could you tell me what GPU and operating system you are using on your PC?

Hi Medohemasoso! If you are still encountering this error message when looking for a squad, you will want to make sure that BattleEye is running on your PC when loading the game.

Hello Darrenwgray! Welcome to the forums! Sorry for the trouble with loading Hyper Scape on your primary monitor. Have you tried changing the display settings from the in-game options under Display Options? After setting the Display Options to your Primary monitor along with updating the Refresh Rate, save your setting, and relaunch the game from Uplay. Let me know if you run into the same issue after launching the game afterward.

Hey you two! Welcome to the forums! Sorry for the difficulties during your matches in Hyper Scape. Are you both using Windows 7 and do you see the same issues if you are set to Full-Screen mode?

Hey everyone! If you are running into the error code ORCHID-CO22, please try our PC connectivity steps for Hyper Scape to help remedy the issue.

Hiya Muuuuh36! Welcome to the forums! I am sorry for the trouble with accessing these specializations in The Division 2. To verify, you are missing the "Gunner", "Technician" and "Firewall", correct? This has been forwarded to our development team for further investigation. In the meantime, you should still be able to change the specialization in Washington after you finished the campaign. If you run into any issues accessing these 3 specializations after completing the campaign, please create a support ticket with our team to help review this further. Thanks!

I understand the headache this may cause. If you are able to provide a video clip over to our support team showing the Clan Server Offline status after trying the steps I previously shared, this will greatly help our team further investigate the problem you are facing now.

Hey Regnar_Lothbrok!

Thank you for sharing this with us! We have already reported this issue for further investigation. To rule out any connection issues, please follow our PC connectivity troubleshooting to ensure if the Clan Server appears online for you.

If you encounter the same error after trying these steps, please creat... Read more