ubi-smash

@electricsquall Hey there, sorry to hear this has been an ongoing problem in both East Anglia and Serpent's Landing. I see that your ticket is still in our support team's queue and due to higher contact volume, the response time might take longer than normal but I assure you that our team will reach back to your ticket as soon as they can. We thank you for bearing with us. In the meantime, could you tell me if you have been encounter these crashes in the same areas or quests in East Anglia and Serpent's Landing or has the crashes been random for you every time?

@electricsquall Hey there, sorry to hear this has been an ongoing problem in both East Anglia and Serpent's Landing. I see that your ticket is still in our support team's queue and due to higher contact volume, the response time might take longer than normal but I assure you that our team will reach back to your ticket as soon as they can. We thank you for bearing with us. In the meantime, could you tell me if you have been encounter these crashes in the same areas or quests in East Anglia and Serpent's Landing or has the crashes been random for you every time?

I'm sorry to hear you are running into the same issue, @partymcflyy80. To try and help remedy this issue moving forward, I would recommend trying our Ps5 Connecti...

I'm sorry to hear you are running into the same issue, @partymcflyy80. To try and help remedy this issue moving forward, I would recommend trying our Ps5 Connecti...

@lukinator75 Does this only happy when dual-wielding shields or do you have any issues with heavy attacks with other weapons? If you are able to provide a video clip of this behavior, we can share this with the team to further check out.

@lukinator75 Does this only happy when dual-wielding shields or do you have any issues with heavy attacks with other weapons? If you are able to provide a video clip of this behavior, we can share this with the team to further check out.

@Juatha Hey there, thank you for sharing this video clip with us. Please know that the development team is aware of crashes when being in Meldeburne with Ultra High graphics settings and are currently looking into this. In the meantime, we recommend lowing your game settings to see if you receive the same results as before. Once we have any further updates to share from our team on this, we will let everyone know, so please keep a lookout on our public channels and ...

Thank you for the update, you two. After checking with the team, it looks like this should be resolved by doing a quick reboot on your console. However, please keep us posted here if you are still receiving the same results.

Thank you for the update, you two. After checking with the team, it looks like this should be resolved by doing a quick reboot on your console. However, please keep us posted here if you are still receiving the same results.

@pr1cdevil Thanks for getting in contact, however, our team is only able to offer support on these forums in English at this time, apologies for this. If you still require assistance and would like to request support in your preferred language, please open a ticket with us ...

@partymcflyy80 My apologies for the difficulties you're currently experiencing when accessing Ubisoft Connect from Assassin's Creed Valhalla. You mentioned receiving an error message when trying to log in. Could you let me know the message you are receiving?

@partymcflyy80 My apologies for the difficulties you're currently experiencing when accessing Ubisoft Connect from Assassin's Creed Valhalla. You mentioned receiving an error message when trying to log in. Could you let me know the message you are receiving?

Hey there, are you both seeing any type of error message whenever you're trying to access Ubisoft Connect?

Hey there, are you both seeing any type of error message whenever you're trying to access Ubisoft Connect?

@kazaiwillrule Are you playing Watch Dogs Legion on Ubisoft Connect of the Epic Game Launcher? To verify your game files from the Epic Game client, ...

@kazaiwillrule Are you playing Watch Dogs Legion on Ubisoft Connect of the Epic Game Launcher? To verify your game files from the Epic Game client, ...

@epiclazor Hi there, thank you for reporting this over to us! I have sent these images to our development team to take a look into.

@epiclazor Hi there, thank you for reporting this over to us! I have sent these images to our development team to take a look into.

@epiclazor Hi there, thank you for reporting this over to us! I have sent these images to our development team to take a look into.

@MstrTarvos I appreciate you sharing your support ticket. I have ensured that this has been reported to our team so they can further review this behavior and also added this is only happening on your primary account. As for player progression, while playing online, this will allow you to store your progression to the ...