EA_Illium

Hi Everyone,  

  

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

  

If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

 

• Forum Rules & Guidelines

If you are playing Apex Legends on an AMD device, please check out our ongoing thread ...

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Hey Everyone, 

 

I wanted to drop in and remind everyone of our forum rules and guidelines. While we love to get feedback on our games and how we can improve them we need to remember to be polite and respectful of one another. 

 

From here I will be closing this thread, If you have new feedback to share on Apex Legends please create a new post. 

 

Thanks!

＊Accept as Solution button- If a post answers your question ple...

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Hey Everyone, 

 

It looks like this thread has gotten a bit off track, For any account that has a Ban/Sanction applied by our TOS team will need to contact them in order to dispute it. 

 

If you have already contacted them and are waiting for a reply we would need to keep an eye on your email for any communication. If you have already heard back and the team confirmed the ban was applied correctly we would be unable to dispute it here on the Answers HQ forums. 

 

As this is all the information available for this I will be closing the thread. 

 

Thanks!

 

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You will want to fill out ...

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Hi Everyone,  

  

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

  

If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

 

• Forum Rules & Guidelines

Thanks! 

 

 

... Read more

Hey Everyone, 

 

This thread seems to have gotten a bit off-topic. Due to this, I will be closing this thread. 

 

If your EA account has been actioned by our terms of service team you will need to use the information previously share to contact them for the next steps.

 

We are unable to assist with account actions or other account issues here on Answers HQ. If you do come across someone else who may be violating our terms of service be sure to report them by using the appropriate tools.

 

Thanks!

... Read more

Hi Everyone,  

  

This post has gotten pretty old at this point, I will be locking it to prevent necroposting.  

  

If you are running into further issues, please make a new post letting us know what is happening and we can provide any relevant information available.  

 

• Forum Rules & Guidelines

Thanks! 

＊A...

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Hi @2hrGamer,  

 

We are unable to assist with BAN disputes or provide information on Answers HQ. You will want to fill out this online forum to reach out to our TOS team for further assistance.  

... Read more

Hey @UaenaMokoko can we try the following steps and check if this continues?

 

• Run the System File Checker tool...

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HI @kingtrollthe To confirm Apex Legends does not support cross-progression. 

 

What this means is if you move to playing on a different platform you will be unable to take your purchases or unlocks with you. 

 

Linking your EA account to a third party, like Nintendo or Xbox is required for online play and allows for other benefits from Cross-play, getting rewards like twitch drops etc. 

 

Cheers 

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us... Read more

@PsyBurger Do you get an error message in game or does it fail to launch when using Steam?

＊Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
＊Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
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