HI @Leopardo2nd can we try the following steps that have help previous players?
- EA App's Cache (Top Left Menu > Help > App Recovery)
- R...
HI @Leopardo2nd can we try the following steps that have help previous players?
Hi @AlbatrosStar Thanks for this information, to check did you remove any over/underclocking settings or programs then try to clean boot to see if this continues?
If so to check have you made any other changes in the device BIOS?
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many pl...
Hi @rxjbth4z85y5 If we are no longer seeing your progress on Apex through Steam and missing games from your connected PS and Xbox accounts I would recommend reaching out to our support to take a further look at this and verify we are signed into the correct account.
Hi @Kingwavyy139 When you have a moment can you try the following?
Hey @DAVEY_CRA Can you check out our help article for anything that might be interfering...
Hey @bayonettacat Apologies but I don't understand the screenshot you shared, to confirm was your Xbox account unlinked from your EA account? If so you can reach out to our support for further assistance if you are unsure when this may have been done, but unlinking an account can cause issues with items, progression, etc.
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Hi @sambat14 @bayonettacat To confirm have you recently linked or unlinked the platform you play on from your EA account?
Hi @bayonettacat When you have a moment, can you start with the following steps and check if all content appears locked?
Hey @S3pHyo For missing currency I would recommend reaching out to our support to take a look into your account.
Hey @wille_nr7 We can try some steps to see if this changes this happening, Try the following first, but to check which platform are you on?
Hey @peb5ejf26xcb for missing items, I would recommend reaching out to our support first to take a look into your account.
Hey @Temememe06 Can you check out the following steps if you have not so far?
Hi @wille_nr7 wanted to check if this has continued to happen? Do you notice crashes only in ranked?
Hi @GroovyCarnitas Can you try the steps I posted above as well as the following?
Hey @Lee_dooo Apologies but I am unable to read the error message, to confirm are you getting a notification that your account is suspended or banned?