I do like to buy the dlcs ac valhalla offers, unfortunately i cant. it says "free" when i click it, it will say "something error" how do i fix this?
i just want to buy them because i enjoyed it very much.
i purchased the game digital so i think there are no problems when it comes to region lock?
my region was hk.
thanks i hope you find this thread and help me.
Hello @Shaun_363, thanks for reaching out to us about your purchase issues and welcome to the forum, can you please let us know what platform you are playing on?
In order to purchase PC DLC from the Ubisoft Store, you must use the regional store which matches your address. If you live in the SEA region, the Ubisoft Store address I believe you would need would be this one > https://store.ubi.com/sea/additional-content?lang=en_SG#cgid=additional-content&prefn1=brand&prefv1=Assassin%27s%20Creed
Are you able to purchase your DLC using the link above? If not, have you tried accessing the Ubisoft Store through the PC game launchers itself, too, using the Store tab?
@shaun_363 Hey! Can we confirm that this issue is now resolved for you?
Hello again @Shaun_363 , thank you very much for confirming that it has been resolved. And many thanks to @bielik01 for participating in the discussion and helping our player.
I will mark it as resolved now, but should you have any additional questions, don't hesitate to get back to us!
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