[2022] Camera can become stuck to the left or the right behind Eivor

Hello @azullFR,

Sorry to hear that your Eivor is being stuck sometimes.

Can you please perform all the troubleshooting steps listed in this article? Additionally, have you tried reinstalling your game by any chance? Performing these steps will help to eliminate any conflicts, such as, corrupted data that can lead to this issue.

If you're still experiencing this issue after performing the steps I provided, can I kindly ask you to update this thread, so we can investigate it further for you?

Many thanks and if you have any other questions or concerns, please let us know.

@azullfr Thanks for clarifying what you have tried!

Hopefully the hotfix picked it up. If the issue persists, please feel free to update this thread with new videos showcasing the bug.

Hello there @azullFR!

I apologise for the delayed response. I'm sorry to hear that you're still encountering trouble with Eivor becoming stuck. It looks like the videos you sent previously are no longer available. Would you be able to send us a new video which shows this issue happening on the latest Title Update? We can then take a closer look at this.

Thanks!

Thanks for explaining the issue a bit more for me, @azullFR! Take you time to collect the videos you need, and send them to us whenever it's most convenient for you

Thanks so much for recording a video for us, @azullFR, as well as for taking the time to provide more detail to your original report. The reproduction steps will be particularly helpful as the team looks into this issue further. I've passed your report along to them so they can take a closer look at this.

If we require any additional information from you, we will reach out within this thread. In the meantime, please keep an eye out within the News & Announcements forum for future updates.

Thanks!

Hello azullFR I wanted to reach out to you about this issue you experienced with this camera view after I saw you commenting on another thread. Our ACV QA team looked into this and tested this but they were unable to reproduce this camera view after several attempts and following your exact reproduction steps.

At the moment, we are on the lookout for more examples from other players affected by this to and reproduction steps, to be able to progress our investigation.

Hey @azullfr, I believe this was tested on a PS4 Pro, I have added this to our report to get it clarified! Thank you for mentioning that.

As per my colleague's last reply, we are on the lookout for more examples. If anyone comes across this thread and has experienced the problem, could you please share any videos and any potential reproduction steps for us? It will greatly assist with our ongoing investigations. Thank you!

Hey again @azullfr, thank you for sharing these examples for others to see, I appreciate it!

If anyone has any questions or runs into any other issues, please do not hesitate to let me know.