Original Post — Direct link

Title. I've completed all dwarf in distress missions, and got their rewards at the camps. But the final Outriders, the ones carrying the Armor, do not spawn. The icon does not spawn, and a cursory once over of the area could not find them.

I play on the Xbox one Restarting the console doesn't help, neither does reloading the save. It is just...stuck.

almost 2 years ago - Ubi-LadyBlue - Direct link

Hey @darkspawn2101!

Sorry you're having some trouble with those Outriders appearing for you.

I would definitely advise looking over the area a little more closely, specifically Svaladal and Vangrinn.

If you still can't find them, definitely let me know. I'm more than happy to help, I just don't want to risk spoiling anything for you if they're just being missed. 😊

almost 2 years ago - Ubi-Oxavo - Direct link

Hello @darkspawn2101 and thanks for getting back to us.

We've received reports of players who do not see Suttungr's Outriders on the map since update 1.5.1.
 
The development team has been made aware of this issue and they are currently investigating it.
 
Restarting the game resolved this issue for the player who reported it, but since you already tried to reinstall the game, I assume it did not work for you. 

Our teams would like to use details from your progress on Assassin's Creed: Valhalla to continue looking into the issue. Please make sure that your latest save has been added to the Cloud (it will have a cloud icon next to it). This step will allow us to use your save files for the investigation.

Could you also send us a video of this issue, please? You may upload it to any hosting of your choice and the link can be shared with us on this thread.
 
We apologize for any inconvenience and thank you for your patience and understanding while we work to resolve this issue.

Please let us know if we can help with anything else.

almost 2 years ago - Ubi-Oxavo - Direct link

Hello again @darkspawn2101,

Thank you very much for getting back to me quickly and sending the video link. I can confirm I have forwarded your video along with your latest save to the development team.

We'll continue to update this thread as more information from the development team becomes available with regard to a fix for the issue. 

Please let us know if you have any other questions.

almost 2 years ago - Ubi-Mushy - Direct link

@darkspawn2101 I'm so glad to hear that armor appeared in your game! Please feel free to reach back out if you run into any other issues.