Original Post — Direct link

I don't know if this is normal but the loading times on my ps4 are really long, and by that I mean when starting the game - around 5 minutes, going on a raid takes up to 10, and using fast travel (or any situation when something is just loading) gives me enough time to go and make some coffee. How is this even possible? Its been like this since the begging and I don't see it getting any better with the updates.

over 2 years ago - Ubi-Thrupney - Direct link

Hey @Dominsky and @JiangLegend , thanks very much for reaching out about this. I can certainly understand that load times can be a frustration, and I appreciate the feedback on this.

We'd not had any reports of excessive loading times being a known issue, so I wanted to double-check that you've both tried our troubleshooting guides. For the PS4, here's the link to the guide, and please be sure to fully update the console and its software, power cycle the console, and rebuild the database. For PC, it's here, and please make sure you've updated your graphics drivers and operating system, you've verified the game files, and you don't have any unnecessary background programs interfering with the game. 

Please perform those steps, and then let me know if the situation improves at all. Thanks once again for posting about this!

over 2 years ago - Ubi-Borealis - Direct link

Hello there!

I apologise for any confusion that was caused within this thread. I can confirm that we have reported longer loading times on PS4 to the development team, especially between the transition from River Raids and the settlement. The team are still investigating this issue further, and we don't yet have any updates to share with you.

Once we have any new information from the investigation into longer loading times, this will be shared in the dedicated Megathread and within the News & Announcements forum. I'd recommend checking out these places regularly for the most up-to-date news. In the meantime, we would recommend trying some basic console troubleshooting steps, as this can help to ensure that your console is running in optimal condition.

We do also have a dedicated Megathread for the investigation into Eivor sometimes randomly flying into the sky, @isuwhat. I'm sorry to hear that you've encountered this issue in your own game. I'd recommend that you check out the dedicated Megathread for more information from the investigation into this issue, and I encourage you to share your own experiences within that thread as well.

Thanks! 😊

over 2 years ago - Ubi-Woofer - Direct link

Hey there @jameslogan491 - thank you for sharing your experience of these issues with long load times on PlayStation 4. I am sorry to hear that you feel that a significant portion of your time is spent on loading, rather than playing, the game.

I've passed forward your comments to the development team for them to review. If you would be at all able to capture a video showing the long load time particularly upon game launch, and share it with us via a sharing site such as YouTube, that would be much appreciated.

Please do also post in the dedicated megathread for longer load times since TU 1.2.2 if that seems like the issue that is affecting you, and to keep up-to-date with the latest developments in the investigation. Thank you! 🙂

over 2 years ago - Ubi-Woofer - Direct link

Hey there @spirantcrayon22,

We are investigating extended loading times since TU 1.2.2 on all platforms, not just on PlayStation 4. We have a separate investigation dedicated to PlayStation 4 loading times in particular areas especially, but an overall investigation into load times is ongoing. As far as I can see, your report mentioning a 7-minute load time for River Raids on Xbox One is actually one of the initial ones we opened the entire investigation with, so please rest assured that it has been documented.

We'll keep everyone updated in the relevant threads here on the forums. Thank you. 🙂