Original Post — Direct link

Re: [Welcome to the Assassin's Creed Valhalla Discussions Open Beta](/topic/76736/welcome-to-the-assassin-s-creed-valhalla-discussions-open-beta)
I bought helix pack and now I can’t spend it due to online service error message that pops up every time I enter the store and try to buy anything can this issue be resolved? If not I want my money back I bought the 4200 helix pack.

19 days ago - Ubi-Keo - Direct link

@guest-bsez5slg I'm sorry to hear that you are experiencing this. I can confirm there is a known issue at the moment that is affecting multiple games.

Please keep checking here for updates.

However if you still experience this once the issue is resolved then could you also go through the connectivity troubleshooting steps then try again.

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