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game keeps crashing after the update.
Playing an hour, already crashed twice .. no error message.
Once it was during a quest and cutscene. Second time following an npc during a quest (different one, different location)
game keeps crashing after the update.
Playing an hour, already crashed twice .. no error message.
Once it was during a quest and cutscene. Second time following an npc during a quest (different one, different location)
@archsh3riff Hey there. Sorry to hear about the recent crashes after TU 1.5.0. Please let me know if you have seen any improvements since the install. I also recommend the workaround mentioned by @ChuckKatse to verify game files. In addition, our PC Troubleshooting Guide has comprehensive steps to resolve issues like these.
@Avalon_Kane @GHanoglu are either of you noticing error codes or messages before a crash occurs? Please let me know if you have exhausted the troubleshooting steps in the guide above as well.
@avalon_kane I'm sorry to hear that this has not improved after completing the recommended steps. I understand this has been a very frustrating experience.
In this situation, our support team will be able to help you with more in-depth troubleshooting. Please open a support ticket here and upload the following diagnostic files. A representative will follow up with you asap.
@avalon_kane Hey there, I am very glad to hear these steps worked for you and you are now able to play again. Please keep us updated!
Thanks for the update @avalon_kane , appreciate it!
Glad to see you've not encountered any further crashes.
You know where we are if there's anything more you need!