Original Post — Direct link

Bought this from the web browser store earlier today. However, it doesn't show as purchased on Ubisoft Connect, I just see the button where to click to buy it. Anyone else with this kind of issue? This is the same as with Far Cry 6 before. For players the season pass didn't show up as purchased when using Ubisoft connect from the game.


almost 3 years ago - Ubi-Oxavo - Direct link

Hello @MePlayingGTA ,
I understand that the item was purchased in Ubisoft Store but you were trying to check the order history in Ubisoft Connect launcher.
Please note that the orders displayed only reflect purchases made directly through the Ubisoft Connect PC client.
For purchases made through the Ubisoft Store, please check your Store order history.

@TheNorfolkian I can confirm that pre-orders usually show up in a order history.

Hey @Darkink886, this is correct. "The Assassin's Creed Valhalla: Dawn of Ragnarök" is not available in game because it has not been released yet. But I think the topic starter's question was about the order visibility in Ubisoft Connect order history, not related to the content in the game itself.

Please let me know if you require any further assistance.

almost 3 years ago - Ubi_Plush - Direct link

@kutayontas I'm glad to hear the Twilight pack items are accessible to you in game. The DLC Dawn of Ragnarok has not officially released yet, so it will not appear in Ubisoft Connect as a playable game until March 10. If you are still not seeing the item in Ubisoft Connect, please reply in this thread so we can assist you.

over 2 years ago - Ubi-SpaceCats - Direct link

@uzi90030 Hey there, sorry to hear you're not seeing your DLC. After checking over your account, I would suggest that you reach out to us privately via our Support Website, Twitter DMs, or Facebook PMs, with a brief description of your issue.


If you're contacting through Twitter or Facebook, please make sure to also include the username and email address associated with your Ubisoft account.

Thank you!