Original Post — Direct link

I am playing on an Xbox one and while playing in Asgard for the first time, the game stopped working and went to loading screen twice. Now it will not load any of the saved games in Asgard but will load the saved game before Asgard, making me lose hours of gameplay. How do I fix this?

almost 2 years ago - Ubi-Perseids - Direct link

Hey there, @kiyome13! Welcome to Discussions!

Very sorry to hear that your game will not load any of the saved games in Asgard. Are you getting an error code or message when you try to load the saves? If so, could you please grab an image so I can take a closer look?

If you wouldn't mind, I'd suggest you also try these troubleshooting steps and see if they help. Thanks!

over 1 year ago - Ubi-Greybeard - Direct link

Hi @alxthekingx ! Welcome to the forums!

We've already reported the desync when re-entering Asgard, that happens when you left the region during the fight with Fenrir (during the quest "Binding Fate") and it's currently being investigated by the development team. I also went ahead and added your info to the report, so the devs can check your save files for the issue.

For now, I'd recommend keeping an eye on patch notes, as they get announced to check when a fix for it is implemented.

over 1 year ago - Ubi-LadyBlue - Direct link

No worries @alxthekingx. We completely understand how frustrating waiting for a fix is but promise they're investigating. 💙