Original Post — Direct link

might be missing more... Too many to keep track of. Missing the one corresponding to Hildiran's shack. Don't know since when. Constant crashing made me stop playing for a long time (it's still happening btw, just far less consistently and more randomly... this is off topic though). Missing since at least 1.5.1.

Post here if you have the same issue.

almost 2 years ago - Ubi-Oxavo - Direct link

Hello @Manx17 and thanks for reaching out to Ubisoft Support.

I am sorry to hear that some of decorative elements are missing. In order to investigate it further we need to know the names of missing elements (you've mentioned you might be missing more than one). Please also provide some screenshots showing that the unlocking conditions are met.

Note that they can be a maximum of 2,000 pixels in length, 2,000 pixels in height, or 2MB in filesize. Alternatively, they can be uploaded to any other website of your choice, and a link sent to us here on the forum thread.

We look forward to hearing back from you.

almost 2 years ago - Ubi-TheBerry - Direct link

Hey @manx17 ,

May we please know the level of your settlement?

As it needs to be Lv.4 to unlock all of the decoration poles.

As for the request for screenshots / videos, I appreciate that this may not be accessible to you but please understand that we ask for this information to better assist players. When reporting issues, there is zero guarantee that the game team will encounter the same issue right away, so additional examples are key in allowing them to investigate.

We understand and appreciate that not everyone has access to means to capture the evidence we request, but please understand why we do so.

Thank you.

almost 2 years ago - Ubi-Mushy - Direct link

@manx17 Thanks for confirming that for us. It looks like the team was able to reproduce this issue, and they're working on a fix now. I recommend keeping an eye on this forum for news on any updates.