Original Post — Direct link

Hi!

When I try to loot the treasure of "Sciropescire Caustow Castle Treasure Hoard Map", I have the XP but no loot in my inventory and the Hoard Map disappear. I tried reloading a save and loot it again, same thing.

I'm on Xbox Series X

about 3 years ago - Ubi-Spud - Direct link

@ereblothe Hey there, thanks for getting in touch!

It sees this issue is still present, as it is still under investigation. Any updates will be communicated via these forums, however I will add your report to the investigation as well. Thank you for your continued patience.

almost 3 years ago - UbiKobold - Direct link

@timh640 Thank you for letting us know that you are continuing to experience this issue of not being able to loot the Treasure from the Caustow Castle Hoard Map. Just to make sure, did you swim into the lake, to try and loot the treasure? You may need to swim a little further into the lake. If you are still unable to collect it, did you ever see the 'Loot' option? Also, if you try setting your Exploration difficulty to 'Adventurer' and then approach the area again, are you able to loot the Treasure?

almost 3 years ago - Ubi-Keo - Direct link

@ekp744 Apologies for the late response. I am sorry to hear that you are experiencing this issue.

Could you please provide a video. We would need to see the following:

  • Go to the location where the treasure hoard was collected and show that you have already collected it
  • Show the location on the map
  • Go into your inventory bag to show you do not have the treasure hoard map or the Vidarr Scheme (Head)
  • Visit Tove in Ravensthorpe and view the head tattoos to show that the Vidarr tattoo is not available


@timh640 @Ereblothe @ChuckKatse @PiMaC Can you all confirm if you are also still experiencing this issue on the latest update? If so can you also provide a video showing what I have listed above, thanks.

almost 3 years ago - Ubi-Keo - Direct link

@mikedeclerico I'm sorry to hear that you are experiencing this on the latest update.

Could you please try uploading a video to YouTube then post the URL link in this thread showing the information that was requested in my previous response.

over 2 years ago - Ubi-Orion - Direct link

@rohatch13

Thanks for providing that for us. This issue is known to the development team and is under active investigation. I have forwarded this on to the team investigating this issue.

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @psych0_trauma,

Thank you for your feedback on this,

I have updated the team investigating of your message to help the investigation.

Many thanks for your patience

about 2 years ago - Ubi-Oxavo - Direct link

Hello @Jackl.99 and welcome to Discussions!

Sorry to hear the issue still persist for you. As of now, we don't have any updates from the development team and this is still under investigation. Please record a short video showing the issue and your game version, then upload it to any hosting of your choice and share a link with us here. Also, please make sure the latest saves were uploaded to the cloud.

I look forward to hearing back from you.

about 2 years ago - Ubi-Froggard - Direct link

Hey @komodocrazy321

Thanks for your video and report of this. I apologise for the inconvenience of it and that it is taking some time to resolve this but I've passed on your video and save file to the dev team to help them investigate this.