Original Post — Direct link

So I am supposed to destroy a cursed object which in under a church. You have to shoot a hanging chandelier deal to break open the entrance that goes underneath the church. All good so far. But I've since spent at least a half hour trying to get Eivor to drop down into the hole but she just won't go in. At one point I accidentally bumped Kassandra and she went in, but a few minutes later reappeared with me in the church. I watched a video walkthru, and that Eivor went into the hole no problem. Anyone else have this happen, or know of a fix?

about 2 years ago - Ubi-SpaceCats - Direct link

@vlawde Hi there! Sorry that you're unable to get Eivor to proceed in "Tossing and Turning". Could you please show me a short clip of this occurring, so we can investigate further?

about 2 years ago - Ubi-Oxavo - Direct link

Hello @vlawde and thanks for providing more details.

We will be happy to pass your report to the developers but unfortunately we can not do it without the video, therefore could you please try once again to record the video of the issue and upload it on any hosting of your choice and then send us the link? Please also make sure that your latest saves areย uploaded to the cloud.
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Please let us know if you require our further assistance.

about 2 years ago - Ubi-SpaceCats - Direct link

@althalus401 Thank you for the video! Can you please confirm that your game is updated to the latest version (1.5.0)?

about 2 years ago - Ubi-SpaceCats - Direct link

@teacupmania Hey there, I am sorry to see you're dealing with this frustrating issue! Can you please try to load an older save, to see if you're able to jump down?

about 2 years ago - Ubi-Oxavo - Direct link

Hello @teacupmania and thanks for trying with multiple saves and getting back to us.

I can confirm I forwarded your saves and the video to the development team so they can investigate it.

Please let us know if we can help you with anything else.

about 2 years ago - Ubi-Peach - Direct link

@teacupmania Thank you for your understanding. Please keep your eyes on future patch notes for any updates. ๐Ÿ™‚