Original Post — Direct link



almost 2 years ago - Ubi-LadyBlue - Direct link

Hey @spirantcrayon22!

Could you grab us an image of what it's showing as not owned from the Berserker Theme Pack to help me look into this a little better?

almost 2 years ago - Ubi-Mushy - Direct link

@spirantcrayon22 Gotcha, thanks for sending over that video! I've forwarded this information over to the development team for further review. Please keep an eye out for updates!

almost 2 years ago - Ubi-LadyBlue - Direct link

I know and understand this is beyond frustrating @spirantcrayon22. The teams are investigating, but unfortunately, I don't have any updates for you just yet.

If you have any other questions in the meantime, I'll do my best to help where I can.

over 1 year ago - Ubi-LadyBlue - Direct link

I promise it's not a matter of not wanting you to complete the set @SpirantCrayon22. As a fellow completionist, I'd likely feel the same or at least similar in your shoes. I have gone ahead and poked someone again to see if I can get any kind of update and promise to keep you posted.

over 1 year ago - Ubi-SleepyGoat - Direct link

Hey there @SpirantCrayon22, we're still waiting to hear back about this issue for you. I apologize again that you're having some trouble getting this set finished, and we will let you know once we know anything else about the problem.

over 1 year ago - Ubi-LadyBlue - Direct link

Hey @SpirantCrayon22!

Can you try booting up your game for me and letting me know if you see it in your inventory now?