Original Post — Direct link

Hello every one,
i have a problem with AC Valhalla on the PS5
Every time i travel to Finland or sometimes when the game started with a auto save i get the report : Failed to Save Game Progress
have every one the same problem or a solution for this problem?


Thanks for help

almost 2 years ago - Ubi-Thrupney - Direct link

Hey @ezi01499 , thanks for your report of this issue. I can see that you are getting a 'Failed to Save Game Progress' error when travelling to Finland, or sometimes when you first load your save - sorry about that! I'll be happy to help with this.

Can you start with our troubleshooting guide for me? In particular, make sure you've done the steps to check for software and system updates, fully power cycle the console, and disconnect it from the internet and try the game while it is offline.

If the issue persists after those steps, can you answer the questions below for me?

  • After the error when travelling to Finland, are you then able to save the game correctly by travelling elsewhere?
  • Has this always happened when travelling to Finland? Or had you been able to travel there and save the game previously?
  • Can you upload your latest save file to the cloud, and let me know once that's done?


Please let me know if I can clarify any of these steps or questions, and thanks again for getting in touch 🙂

almost 2 years ago - UbiSushiVamp - Direct link

@ezi01499 Thank you for that information! I also apologize the guide did not help. Please try to uninstall and reinstall the DLC and let me know if that helps! You can do this by clicking on OPTIONS on a game and select "Manage Game Content".

almost 2 years ago - Ubi-LadyBlue - Direct link

I'm sorry reinstalling that DLC didn't help @ezi01499.

I went ahead and made sure your information had been forwarded over to the appropriate teams to try to help them get this sorted out.

I know this is super frustrating and inconvenient so thank you so much for bearing with us. 💙