[2021] High life orchard issue!

Hey, @un1corn1978 , welcome to the forums! Sorry to hear you've not been able to access orchards on your newly upgraded save file - that's most unusual!

Can you have a look at our troubleshooting guide for me? In particular, please make sure you've verified the game files, and you are running Ubisoft Connect and Anno 1800 with admin rights - this makes sure the game has all the files and permissions it needs to properly apply the update.

If that doesn't work, can you tell me if you've been able to access the other features of the update? Is it just orchards which seem to be missing?

Looking forward to your response

Hey guys, thanks for reaching out!

You will need around 1,300 tourists, in order to have Orchards available to be built in New World.

Can I just check whether you happen to have such number already?

@king_kege To help take a closer look over this with the team, would you be able to provide either a video clip or screenshot of the prerequisites met and the Orchards still missing?

Just to confirm: No further information required, we're investigating the issue right now.

Thank you

@replicantb26354 Hey! At the moment we are investigating this issue. Thank you for getting in touch.

Hey @oceaniatn, thanks for reaching out there and welcome to forums!

We're currently still waiting for further information regarding this, therefore apologies if this may have been taking a little longer than anticipated and appreciate you for bearing with us for the time being.

Hey @strasnij,

Thank you for your update, sorry to hear you have trouble.

This is currently under investigation, as soon as we have updates we will let players know.

Many thanks