Original Post — Direct link

In the Docklands Import/Export menu the two top positions can't be edited. I can insert the goods into all slots, but I can't change the quantities. (Screenshot 1)
In general other such windows seem to be scaled incorrectly. In the Statistics menu the top island on the list is barely displayed, because it disappears above the top of the screen. Both bugs appear only when I scroll down and scroll back up. (Screenshots 2)

In the Palace the descriptions of the bonuses seem incomplete, as if parts of the text are missing.
In the screenshot there's just the text "Influence per module +10", without explaining module of which cultural building that would be.
(screenshot 3)



almost 3 years ago - UbiMint - Direct link

Hey there, @mcetnar!

Is your game set to fullscreen, windowed, or borderless? Also, what is the resolution of the monitor you are using? If you have a clip showing an example of when you scroll back up and then you're unable to edit the quantities, please feel free to share this with me as I'd be happy to take a look at the behavior of the issue.

almost 3 years ago - Ubi-Karl - Direct link

Hey @mcetnar, thanks for your response!

  1. In relation to not being able to edit the quantities in Import/Export menu - I can confirm that we have received a number of players contacts regarding this and the issue is already under on-going review by our development team.
  2. As far as scrolling issue is concerned regarding one of the windows in 'General' section, as @UbiMint suggested, is there any chance you could share video clip showcasing the issue by any chance?
  3. As far as Palace bonus descriptions are concerned, can I double-check if this is the case with all of them or only particular ones?


Let us know and we will take it from there!

almost 3 years ago - Ubi-Viral - Direct link

@asterix201252 Thank you for your reply. This does appear to be the same issue and is indeed under investigation.

Thank you.

almost 3 years ago - Ubi-TheBerry - Direct link

Hey there @aw7777777 ,

Sorry for the delay, thanks for the updates and sharing this workaround!

If anyone else can confirm this workaround works, it'd be appreciated so we can make a note of it!

almost 3 years ago - Ubi-Nacho - Direct link

Hi there @AW7777777 @mcetnar

Thanks for posting here to report the issue remains for you both. Apologies for any inconvenience caused by this not receiving a fix in update 13.2.

If you'd like to keep up to date on news for this, or any other known issues, please be sure to keep an eye on our News and Announcements section.

Thank you for your patience.

over 2 years ago - Ubi-Milky - Direct link

Hello everyone, thanks for recently posting about the UI issue you experienced with the Docklands and scrolling down the islands list.

Our team have been investigating this and understand that if you have 12 or more islands, you will witness the island's names become cropped. This issue is still being looked into now for a possible fix in a future update, but our teams will always prioritize major bugs first such as progression blocking bugs over others.

We will update you when we know more information to share on this particular UI bug, thank you.

over 2 years ago - Ubi-Nacho - Direct link

@tsundak Hi there!

Sorry to hear that you've not been able to use the workaround described above successfully.

Our team continue to investigate this UI issue, and we'll be sure to update players once more news becomes available.

Please be in touch if you have any additional questions. Thank you.