Original Post — Direct link

in Anno 1800 PASSAGE the main quest is stuck sir john's belongings, iv cleared the island and got the logbook but the story does not seem to have triggered the next point 

almost 3 years ago - Ubi-Nacho - Direct link

@karmicsynergy Hi there.

Thank you for your report on not being able to progress in the quest "At Sir John's Camp". The team are currently investigating this issue and require some further information.

For testing purposes, could you please complete our PC troubleshooting to see if this helps alleviate the problem at all?

If not, would you be able to let us know if you have a save available that we can forward on to the team?

Many thanks.

almost 3 years ago - Ubi-SpaceCats - Direct link

@teleogryl Hello and Happy New Year! I appreciate your screenshots and this save file. I can confirm that our teams are still looking into this, and I appreciate the information you've provided to us so far! Please keep your eye on these forums for updates.

almost 3 years ago - Ubi-Orion - Direct link

@mplack2020

Thanks for sharing your workaround for this issue, hopefully this will help others bypass this issue whilst we're working on a permanent fix.

over 2 years ago - Ubi-Viral - Direct link

@alex-95i Hi there.

Thank you for your reply. Sorry to hear that you are not receiving gas from old Nate.

This was a known issue that was previously resolved. As you are also experiencing this issue we have gone ahead and reopened our investigation into this.

Additionally, would you be able to provide your save file? You can find how to locate this here.

If you can upload the save to a file sharing site and provide a link to it that would be most appreciated.

Thank you.

over 2 years ago - Ubi-WheelyDuck - Direct link

Hey @alex-95i,

Thank you for taking the time out to share this with us.

I have forwarded this to the team to help further investigate.

In the mean time if we can help with anything else, just let us know.

over 2 years ago - Ubi-LadyBlue - Direct link

Hey @floriankrob!

I'm sorry you've run into the same issue and can't proceed with that quest.

Could you also attach your save file to better help the teams look into this?