Anthem

Anthem Dev Tracker




24 Feb

Comment

Originally posted by unkyrona

Generally when I lose my audio it's because too much stuff is happening at once. Multiple explosions and skills going off, so it almost feels like the audio is overloaded and just blips out. That's what happened my last two times.

Yeah that's exactly the issue - we have identified FOUR things that can happen in the audio system code that can cause this. We have fixed 2 (1 in Early Access and 1 in the day 1 patch) and we have a third fix ready for the next patch. The final issue we JUST managed to 'trap' to reproduce and should have a fix soon. Thanks for your patience!

Comment

Originally posted by DatSoySauce

I had my audio go out once today or yesterday, forget which...Was during a stream too if I recall so I could clip it for you...Also using CD Quality audio, 2 channel with the 46000 rate or whatever it was

So there are two separate types of issues - one is the audio dropping out while the game is playing (which is sounds like you hit, a video would be awesome for us to look at) - and another where switching audio devices with different sample rates can break the output (we are still trying to determine what is happening here, it's likely a Frostbite issue too).

Thanks in advance!

Comment

Originally posted by badcookies

Thanks for fixing this, its really annoying when it happens especially in a stronghold or somewhere that takes a while before you can restart the game.

Since you are the audio guy, do you know if there is supposed to be some background music/audio while in Fort Tarsis? It is way to quiet, there needs to be some noise like you'd expect to hear when walking around a living city. The mechanics making noise when near the javelins, random background chatter from people (that we can't really understand or needs to be really voiced out, just mumbling and such), something like this: https://youtu.be/vNoX632Adi8?t=124

It seems like it should be in the game so not sure if it was an oversight or missing audio files or something causing them to not play, but its just... so quiet which is why I think a lot of people think it feels lifeless.

Yeah it shouldn't be quiet - there is a bunch of exactly what you are describing - I think we need to take a look at the mix again. Thanks for the feedback!

Post

We have deployed a fix that should address the issue some players were facing when trying to personalize their javelins. After personalizing in the Forge your settings should hold now. This fix also addresses the issue where some players were unable to craft the Dawn Shield during the crit path missions.

External link →
Comment

Originally posted by LordK4G3

that patch hasn't went out correct?

Since I'm constantly losing audio after 1 or 2 missions.

We have patched 2 - and need to patch 2 more - it hits different folks on different setups at different times. A real pain to reproduce - if you could describe the problem in detail or capture video I may be able to help more. Sorry again. Thanks for putting up with this, we will fix it, I promise you that.

Comment

Originally posted by Ocyon

No sound with Headphone.

Speakers is run by Realtek and this shit of Sonic studio 3. Windows setting is ok but Sonic studio 3 don't detect the game. I'm sure the problem is here but no solution find on the web :w

By the way, i don't have the "disable all sound effects" option in sound setting, i don't have the enhancements tab in fact, this will be include in Sonic studio 3 i suppose.... And Sonic was bug like a tard

Edit: Solved!!! After reading my comment, i juste realize i don't test the best simple way: delete Sonic Studio 3... And it's work!!!!!! Alleluia!

For other guys with the same problem: Just delete this shit of Sonic Studio 3 and all was good!!!!

Thanks!

Comment

Originally posted by Deathray88

Any news on the health issue? Been stuck at 2 bars for a while now.

We are aware and the team is tracking it.

You can of course always report bugs to us directly here: https://answers.ea.com/t5/Bug-Reports/bd-p/anthem-bug-reports-en

Comment

Originally posted by Rinyrra

I know you're just a CM but can you ask the devs if they're checking out the FPS/stuttering issues? Many people on the EA forums and here are having the issue but none of the devs have even talked about it. :( I feel like we've been left in the dark for so long, I haven't been able to play all weekend

We aren’t trying to leave anyone in the dark. The team is looking into this which some players are experiencing.

If you are unable to connect and play the game at all, I would recommend hitting up one of our technical experts at help.ea.com.

Comment

Originally posted by Grimmjowreaperz

Thank you

I hope you know I’m being genuine here. I want you to get to playing as quickly as possible.

Unfortunately I am not the technical expert here and this will be best addressed by our help experts at help.ea.com.

If you’ve put in a ticket already, they will get to yours ASAP. Thanks for your patience here.

Comment

I’m glad you’re having a fun time so far! :)

Comment

Hey there. I’m sorry you’re having issues with the game. The team on the EA Help side will get to your ticket as quickly as they can, I’m sure.

I do apologize for the negative experience you’re having. Hopefully our experts can get that fixed for you ASAP.

Comment

Hey - update on what happened here.

In our Friday changes, one of the edits we made had the side effect of increasing certain drop chances. This was not intended. Once we identified the problem we changed it back to how it was before. That was about 11 hours later.

Took a little time for that message to make it around internally and to make sure we understood what happened and how to avoid it going forward.

It’s never our intent to make changes without being transparent, so we wanted to come in here to respond and clarify.

Ben

Note: we did intentionally change the drop rates of rare items in certain chests, per the patch notes we posted

Comment

Hey - update on what happened here.

In our Friday changes, one of the edits we made had the side effect of increasing certain drop chances. This was not intended. Once we identified the problem we changed it back to how it was before. That was about 11 hours later.

Took a little time for that message to make it around internally and to make sure we understood what happened and how to avoid it going forward.

It’s never our intent to make changes without being transparent, so we wanted to come in here to respond and clarify.

Ben

Note: we did intentionally change the drop rates of rare items in certain chests, per the patch notes we posted

Comment

Hey - update on what happened here.

In our Friday changes, one of the edits we made had the side effect of increasing certain drop chances. This was not intended. Once we identified the problem we changed it back to how it was before. That was about 11 hours later.

Took a little time for that message to make it around internally and to make sure we understood what happened and how to avoid it going forward.

It’s never our intent to make changes without being transparent, so we wanted to come in here to respond and clarify.

Ben

Note: we did intentionally change the drop rates of rare items in certain chests, per the patch notes we posted