almost 3 years ago - EA_Mako - Direct link

Hey @tylooluxifer,

 

If you didn't get your Apex coins from a purchase, an advisor should be able to help out. They'll need to verify some additional proof of purchase, so this is not something we're able to assist with on the forums directly. 

 

Please reach out to an advisor so they can take a look, thanks! You can find more information on how to reach them over at the EA Help website, or if you prefer you can also speak with them over Twitter or Facebook instead.

 

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almost 3 years ago - EA_Mako - Direct link
Hey @tylooluxifer, the contact information should be available through the links in the previous post, depending on how you'd like to speak with an advisor.

This should get you started to create a case: https://help.ea.com/en/contact-us/new/ Mako.png
almost 3 years ago - EA_Kent - Direct link

Hey @hata3h1

 

Are you currently using a VPN? If so, try disabling it to see if that helps. Sometimes that can cause issues with in-game purchases. 

 

 

/Kent

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