over 3 years ago - EA_Aljo - Direct link

Hi there, @ItsTravisM.

 

For help with missing content, please try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!

over 3 years ago - EA_David - Direct link

@Iriamu115kenway Hi, it sounds like your best way forward is to reach out to Sony support. If I'm reading the message correctly it sounds like the issue was with the code itself, and they can look into such issues. 

https://www.playstation.com/en-ie/support/