Ashes of Creation

Ashes of Creation Dev Tracker




04 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Be sure to stay tuned for upcoming class blogs and videos in the lead-up to future testing, as we'll be revealing more of the details behind how these archetype and skill dynamics work!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with on this topic!

29 Jul

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - as mentioned above, Apocalypse testing is currently closed! It looks like you posted your thread as a question type instead of a regular discussion type, and only our Support & FAQ category allows that particular type of thread :smiley:

For others in this thread, Apocalypse has not been available for download for several months from our website here nor is it ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Hopefully I can clarify with some notes below:

1. It sounds like there might have been a bit of a miscommunication here; Kickstarter and Summer backers are always able to purchase the individual cosmetic items that are available in the pre-order packages each month for their individual price. Once a cosmetic set is gone though, it's gone - these limited time sets rotate about every month, and once the items disappear they won't be available again, to anyone!

2. You can view your Inventory and Order History from your profile here under "Additional Actions" to see if your Kickstarter package is reflected correctly on your account after migration. If not, please ... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hiya! Thanks to everyone for getting OP answers in this thread! <3 To clear up the last little bit:

1. We haven't announced an end date for these pre-order packs, but will definitely let you know in advance!
2. Previously we've shared articles highlighting the upcoming cosmetics shortly before the new ones launch, if you'd like to keep an eye on our news page or our news channel on Discord for when we announce them!

I'm going to go ahead and... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! As noted above, if you don't see your forum roles and badges update after an upgrade and it's been a short while, please go ahead and reach out to our support team directly so we can assist you further: https://support.ashesofcreation.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach out if there's anything further we can help with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can keep an eye on our current plans for any subscription models related to Ashes of Creation in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360049216194-How-much-will-it-cost-to-play-Ashes-of-Creation-

Ashes of Creation will have no box cost, so the subscription would be the only payment necessary to play the game!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! The Guild Recruitment categories on the forums are indeed meant specifically for guilds to post their recruitment threads - not for individuals who are LFG :blush: we recommend utilizing the search tool on the forums in conjunction with those sections to find what guild might be a good fit!

In addition, feel free to come join us over in the #aoc-guild-chat channel on our official Discord, where other community members might be able to recommend guilds for you as well!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Thank you for sharing all your questions above - you're correct that we haven't covered many of these before! The one off the top of my head I know we HAVE covered though is in regards to nodes and their specializations - for example, a military node will always be a military node, regardless of whether it's sieged/reset.

I'd recommend holding onto the rest of your questions for any upcoming Q&As or AMAs we'll be hosting, so that our development team can dive into them more!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with in the meantime!


28 Jul

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - we appreciate you reaching out! Neither our Intrepid account system nor our forums currently support these special characters, so that might be why you're seeing those messages. If you'd like some assistance in adjusting your display name accordingly and are unable to do so through your account profile here, please feel free to reach out to our team directly for further assistance: https://support.ashesofcreation.com/hc/en-us/requests/new

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with on this topic!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You will be going by whatever corresponding character name you're playing in-game, not by your account name. We understand you might have personal information included in your account name, so no worries about picking something else for your character :blush: just like you can pick a separate display name for here on the forums!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! As mentioned above, we're currently working with Bear McCreary to develop the soundtrack for Ashes of Creation: https://ashesofcreation.wiki/Bear_McCreary

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We typically rotate out the cosmetic items in our Pre-Order Packs on a monthly basis, giving you a heads up on our news page here for their start and end dates in advance. If you purchase one of this month's Pre-Order Packs, you'll be able to purchase the individual cosmetics for that same tier in future months as well! We've shared more details on that in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/... Read more

27 Jul

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Hopefully I can help provide some guidance on your questions below:

1. The pet skins available are cosmetic pet skins, and can be summoned as followers regardless of you having any sort of pet to apply it to. The mount skins are also cosmetic skins, and unlike pets they will need to be applied to a base mount of the corresponding tier.
2. While your primary archetype is permanent, you will be able to adjust your secondary archetype with some degree of difficulty.
3. You can check out more of where we've discussed our housing system here: https://ashesofcreation.wiki/Housing
4. More details on our planned naval systems can be found here: https://ashesofcreation.wiki/Ships

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's an... Read more
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Hope I can help clear up your questions here:

1. Yup, your assumption here is correct! All subscription time perks are for activation upon launch, not for use during testing.
2. Yup, you would be joining us for our future Alpha Two phase which hasn't kicked off yet - you can stay up-to-date with our latest plans for Alphas, Betas, and release in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please feel free to reach back out if there's anything further we can assist you with!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - as mentioned above, if you don't see your Braver of Worlds forum role or badge displaying correctly after a short while, please reach out to our support team directly so we can assist you further: https://support.ashesofcreation.com/hc/en-us/requests/new

Our team is currently experiencing a higher volume of tickets than usual lately due to recent new users, so we appreciate your patience as we work to get your forum issue resolved!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's any way we can help further on this topic in the meantime.
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - be sure to keep an eye on our helpful knowledge base article here as we continue to share the latest updates on planned regional and language support leading up to launch!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - at the moment we're supporting languages in our Discord that our regional partner My.games will be helping support and localize for. Keep an eye on our helpful knowledge base article here as we keep it updated with our planned language support leading up to launch!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help out with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can stay up-to-date with our latest plans for servers and regions in our helpful knowledge base article here: https://ashesofcreation.zendesk.com/hc/en-us/articles/360016194674-Where-will-your-servers-be-

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with on this topic!

22 Jul

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - went ahead and merged your newer thread back into the older one for the same topic :smiley: we're still working with the My.games team to track down this error for you, and we appreciate your patience in the meantime!

04 May

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - we appreciate you reaching out! While we're not familiar with this particular My.games error ("service operator not found"), we've reached out to their team to see if there's a solution in the works here.

In the meantime, I'm not sure where you reached out to them previously, but you may have better luck following the steps provided here to contact their support team directly: https://ashesofcreation.zendesk.com/hc/en-us/articles/360036297853