Ashes of Creation

Ashes of Creation Dev Tracker




06 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - we haven't announced an end date or time for that Alpha 2 availability yet, but we'd definitely let you know in advance so you'd have time to grab it before it was gone! We also haven't announced a start date for Alpha 2 yet, but you can keep an eye on our latest plans for testing in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Recently we sent out emails to all Leader of Men pack holders to get them set up for upcoming testing - if you believe you might have upgraded after that original email went out, please go ahead and reach out to our team directly so we can assist you further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can read a bit more about where we've discussed our plans for server transfers on the helpful community-run wiki here: https://ashesofcreation.wiki/Account_management#Server_transfers

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it sounds like you already took the right steps by contacting our support team, who would be able to assist you further with any login or email address issues you may have! Please keep in mind that our support team is handling a bit of a higher volume of tickets than usual right now, so we appreciate your patience!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist you with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can keep an eye on our latest plans for language support in our helpful knowledge base article here.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it looks like Xyphien covered the questions on player stalls we may have already answered above, and for your others that we haven't answered quite specifically yet, I would recommend holding onto them for an upcoming AMA or live stream so you can get more clarity from our team directly!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!


05 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - stay tuned as we release more details on gathering and artisan classes in videos and blogs as we lead up to future testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Yes, we've previously stated that you will be able to transfer your Intrepid account to your relevant local publisher in the future, so you can purchase from the Intrepid Shop now and transfer later!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can help with!

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You can check out more details on where we've discussed mob levels in relation to node progression over on the helpful community-run wiki here: https://ashesofcreation.wiki/Mobs

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist you with!


04 Aug

Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - hopefully I can help provide some clarity for you below:

1. We haven't announced anything along these lines as far as I'm aware, so this might be a great followup question to get more details on if you'd like to ask it during an upcoming AMA or live stream Q&A session!
2. You will be reserving a name on a specific server when the time comes, so it's possible that others may have the same name on different servers.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - as I don't believe this is a question we've answered quite specifically before, I'd recommend bringing it to a future AMA or Q&A session on a live stream so our team can dive into it further!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! For any folks in this thread who don't see their forum roles or badges reflected correctly after an upgrade, please go ahead and open a support ticket directly here as suggested! Samson's note above regarding queue times being a bit longer than usual lately is also true, so thank you all for your patience in the meantime <3

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! Keep an eye out as we'll be releasing class blogs and videos in the lead-up to future testing that will reveal more details like this for ya!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can check out more details on our planned regional support in our helpful knowledge base article here!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - you can keep an eye on our planned regional support and language support in our helpful knowledge base articles, which we'll be keeping up-to-date with the latest news!
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Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! You are correct that it's just accentuating the exclusivity - those package upgrades still come with all the original items and perks that were included, if you backed as part of our Kickstarter originally! You still get everything in the description, even if you're upgrading at a later time.

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - it sounds like you already took the right steps by opening a ticket! No need to open another one, or bump the one you already submitted - our team is currently working through quite a higher volume of tickets than usual right now due to upcoming Leader of Men testing and lots of new members who are joining us, so we definitely appreciate your patience as we work to get through all those!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything further we can assist with in the meantime!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! We'll be giving all our community members who have this perk a heads up via email and other methods before we kick off name reservations, so keep an eye out for more details as we head into upcoming testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there - looks like folks already got OP some helpful answers above in regards to the reasoning for our partnership with my.games, as well as what to expect for playing on EU servers. I'm going to go ahead and close this thread out now, but please don't hesitate to reach out if there's anything further we can help with!
Comment
    LieutenantToast on Support Forums - Thread - Direct
Hi there! I'm not sure which "legendary dragon egg" in particular you may be referring to, but keep an eye out as we release more blogs and videos on crafting and artisan classes in the lead-up to future testing!

I'm going to go ahead and close this thread out now, but please don't hesitate to reach back out if there's anything else we can help out with!